Halifax

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Address: 165 Shenley Rd, Borehamwood WD6 1AH, UK

Phone: 020 8258 0605

Website

State: Hertfordshire

City: Borehamwood

Zip Code: WD6 1AH

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:30 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

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Reviews

I went into the Halifax branch on Shenley road yesterday. When I asked to withdraw cash I was told I could not as they had an IT issue. I asked for a note stating this issue for my personal reference. At this point the attendant started getting very rude saying she wouldn't do it and didn't see why she should. I asked to speak to the branch manager, Aruna Shah who was equally rude and unhelpful. When I told her  I would complain about her she said she would complain about me and when I told her I would change banks she smiled and told me to do so. I see why her staff have such a lack of customer service skills, profesionalism and manners as she sets the example in such a bad way. This branch is a disgrace to Halifax's reputation. I will take this complaint much further internally as I don't think anybody deserves to be served by a horrible person like Aruna Shah and her staff need to be trained by a better manager.

 8 years ago (15-03-2018)

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Reviews, get directions and contact details for Halifax

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