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Halifax

  1. Portsmouth
  2. Portsmouth Bank & Building Societies

Reviews, get directions and contact details for Halifax

"Halifax is a unique bank on the high street. Halifax colleagues go the extra mile to make things easier for customers, removing barriers and complexity from their everyday lives whether in a branch, online or over the phone. To find out what accessibility services are available in your local branch, search for it in our branch finder."
Address: 131 London Road , Portsmouth PO2 9AA, POR, GB
Phone: 023 9269 3331
State: POR
City: Portsmouth
Zip Code: PO2 9AA

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Reviews
Went into the commercial road branch today. Asked a lady about insurance with the branch. First thing she said was do you bank with us. Not how may I help you. She passed me over to Lee who put me through to the wrong department on the phone. Walked off and left me to deal with another customer. So I left. I did complain upon leaving to someone sitting doing nothing and he just said you where on the phone so Lee dealt with another customer. Disgusting customer service in this branch. No wonder it’s emptage.
One of few banks left that seem to have people there to talk to. Their customer service is way above the others
not helpful at all. customer for 15 years +. Asked them to provide a reference letter.. all they did was say "you're the first person to ask for this and i've been working here for 16 years so there ya go..". Amazing customer service. thanks folks
It's a bank... you go there for financial transactions, drop your money in and take it out. I've had Halifax take care of my financial matters for some 40plus years now. The staff are competent and pleasant and patient. All are truly good at what they do. Four stars because I expect excellent, and I get excellent : so if you have banking to do, do it here. My only criticism? A bit fast to direct to machines, I prefer to deal with people. But I guess that's the modern way, and of course the covid 19 issues too. Anyway, great job, guys :
Doors were firmly closed at 5.01 .... ok closing time was 5pm. But expected it to be open until at least 5.30 or 6 midweek for those working. Will change rating if and when I use them again
In January 2006 my elderly father decided to invest £3,000 for my daughters’ future. This was intended to be a nest egg for when she his granddaughter started university. Dad had done the same for his other grandchildren previously. Anyway at the time, dad was 76 and my daughter just 12. An appointment was arranged for dad to meet with Guy Vizard, Personal Financial Advisor at The Halifax, Commercial Rd PO1 1EA. A Personal Investment Plan PIP was recommended and outlined to my father on 27th January 2006, dad signed on the dotted line. Dad at 76 had lost touch with present day savings plans but trusted the Halifax to arrange the plan so that my daughter would benefit in time. The illustration prepared for dad says in big letters on the front page “PREPARED FOR MR HOWLETT, RE: GRANDAUGHTER HOWLETT” note: I have left her name out. Dad and I had several conversations with regards to the matter at that time, he explained to me what he was seeking to do and what he believed he had arranged through the Halifax. Dad passed away in 2012 and it transpires that the Halifax had set the investment plan up so that my father was the sole plan owner with himself and his granddaughter having a joint life assurance on the policy, paid out on second death. What this means is that now father has gone, the plan will ONLY PAY OUT upon the death of my daughter. Dads wish from 2006 was for my 12 year old daughter, now 18, to get a financial start at university, but sadly this wish will not be fulfilled, this makes me so upset. Did Mr Vizard really believe that my father, whom was nearing end of life, intend to invest 3k with the Halifax so that it pays out in 80 years from now once a 12 year old girl has grown up, lived her life and passed away? I wonder who in around 80 years’ time from now will cop the money? Not my dad as he has gone, not my daughter as she will have gone. I expect that the money will be forgotten by then and remain where it is today one would assume?
Friendly service. Exchange my Scottish notes for English very quickly.
It's my local bank and also were hard working staff look after there customers always doing there best keeping everyone happy with the service
Closed now from Monday to Thursday, My branch in southsea shut down. I’m now changing banks.
Good stuff from there best lee lovle man
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