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Reviews, get directions and contact details for H Samuel

"You’ll find H.Samuel in the heart of Newcastle city centre, on Northumberland Street, opposite JD Sports and next to Barclays Bank. We’re easily reached by public transport and are just a short walk from Monument or Haymarket metro stations. Or, if you’re visiting by car, the Eldon Square multi-storey is a convenient place to park. In-store, you’ll find a fantastic selection of ladies and gents watches from iconic brands including Bulova, Calvin Klein and Garmin. We also have elegant diamond collections from the likes of Forever Diamond, Enchanted Disney and Princessa, as well as stylish fashion jewellery and gifts for all occasions. Our Perfect Piercing studio is your one-stop shop to create your dream ear stack. Buy a pair of piercing ..."
Address: 53 Northumberland Street , Newcastle NE1 7AF, XTW, GB
Phone: 0191 233 2810
State: XTW
City: Newcastle
Zip Code: NE1 7AF


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Reviews
A birthday gift for myself. A claddagh ring. Helen was very informative and friendly. Measured my finger and ordered the ring. Arrived in store the next day. Delighted. Very efficient service. Would highly recommend.
Went to H.Samuel after losing wedding ring. Only place to have ring in my size. Helen was very helpful and didn't try to push a sale on me. Very happy with purchase and no stupid waiting time. This is H. Samuel 53 Northumberland St.
Myself and my husband to be, had been shopping for a wedding ring. We visited a few jewellers and weren't happy with the service. We visited H. Samuel on Northumberland Street, Newcastle and were greeted by a very friendly and approachable Faye. She greeted us with a smile made us feel at ease and comfortable. Her service was excellent, she gave us guidance, discussed the different styles of ring. Faye was truly excellent without her help I would never have found my perfect wedding ring, for my very small hands/fingers. She provided options and clearly guided me through the next steps of ring fitting and alterations. Thank you so much Faye, you are a diamond.
A special thank you to Wendy and Louise for their incredible service in store today. We needed to exchange a ring due to the purchased size being too big and they managed to get this resolved for us within a few minutes after reaching out to another store to request the product. Such a relief to get it sorted and so quickly. Fantastic service yet again, can't recommend this store enough. Thank you both for your time and service today!
Alex, the shop assistant was very friendly and courteous. I told her the kind of watch I was after and she came up with exactly what I was looking for. Very pleased with my new Fossil watch.
I went for a second piercing on my ears and Louise who serviced me, couldn't have been more helpful. She did an absolutely fantastic job with what was her first ear piercing.
Needed a new ring. The one I got doesn't fit me anymore. All other places I went to had a waiting time for 4 to 6 weeks . Because my size of the ring nobody had in stock and needed to be special ordered. Luckily Helen was very helpful, that one I wanted was only 1 week of waiting time rather than 4 weeks. More than happy. Paid and waiting to be collected next week. Much appreciated and thanks very much. Definitely get my customs again. Got an 18 carat gold wedding ring size Y.
Called in yesterday to browse engagement rings and spoke to lovely lady called Helen who was very friendly and informative about all the different rings,metals,stones available in their ranges. Was no pressure into buying anything just all round friendly advice & information. Would highly recommend this branch and Helen for all the information you need.
My second watch purchase the very pleasant Wendy first was March 2023 she showed me it works, all with a smile and a bit of humour. Made my day worthwhile.. I could have went to other stores. she even remembered my Christian name. After a year How about that. She is pleasant / professional understanding a credit to store.
The manager of the Newcastle-upon-Tyne Northumberland Street H Harriet Samuel, Wendy served me yesterday and has been a reliable and competent expert in her field; serving me for years now. I would recommend Wendy and her staff's delightful service and customer care most highly. Outstanding value for money.
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