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Greggs

  1. Dalton-in-Furness
  2. Dalton In Furness Meal Delivery
  3. Dalton In Furness Store
  4. Dalton In Furness Cafe
  5. Dalton In Furness Food

Reviews, get directions and contact details for Greggs

Greggs
Address: 79 Market St, Dalton-in-Furness LA15 8DL, UK
Phone: 01229 462642
State: Cumbria
City: Dalton-in-Furness
Zip Code: LA15 8DL

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Reviews
AVOID!!!nMy husband went here for a bacon bun one morning, to literally walk 3 minutes round the corner for it to be STONE COLD, not even the slightest bit “warm” no issues as these things happen, went in the next day and asked very politely if it’s meant to be cold as we had it the day before ect, was not asking for a refund or anything like that just wanted to check, lady behind the counter assured it shouldn’t of been and cold and we should of brought it back, however spent another £15 including a bacon bun, got in the car round the corner ready for our long drive home and YET AGAIN STOLE COLD , could not be bothered to go back in as we have a 6 hour drive home so rang the store again very polite me and my husband joked about them possibly not turning the Bain Marie on to literally the woman on the receiving end arguing it with me telling me “thin bacon won’t stay warm for long”, no apology nothing just said to bring it back in, WAS RUDE!!nLearn the value of customer service.
Service glacial ... 3 staff, 2 of whom seemed to be wholly occupied making a bacon bun, whilst the queue of customers grew to the point of being out of the the door!
We went at 12 and there wasn't much choice, I was surprised.nnWe were also given a steak bake instead of a cheese and onion one which meant my daughter didn't get one.nnStaff were friendly though and shop seemed clean.
Genuinely speechless at the way i have just been spoken to by Sarah. Came away in tears after the way she spoke to me when i went in to pick up some too good to go bags. It was my first experience with too good to go bags, I sent my mum a screenshot of the order to collect as it would save me driving through and she was informed they couldn’t accept a screenshot, which was absolutely fine, so we drove from barrow to collect. Except the reception i received when i walked into the shop was awful, Sarah spoke to me like a child, was extremely patronising and really rude. I was struggling to navigate the app as it was the first time i had used it, she replied in a patronising voice ‘well i don’t know how to use it’. Awful experience, I will not be returning and feel really upset by the way she spoke to me. She then accused me of clicking collected, which i didn’t, and she was well aware of as my mum had been in 10 minutes prior and they turned her away. In a small town like Dalton everyone knows everyone, the other lady knew my family and knew that we hadn’t collected this already within the 10 minute period. I have worked in customer service for over 10 years and genuinely can not believe how she gets away with speaking to customers like this. I would feel apprehensive to go back into the store, never have i experienced anyone speak to me like that. Absolutely appalled. I’m not one to leave reviews especially bad ones, but would hate for anyone else to have to experience this too.
Quality produce which is always presented at it's best.nThe staff are always helpful, and professional, ready with a smile for customers.nMy husband had a Cornish Pastie from the extensive range of pastries, and thought it was the best he had ever tasted, I can confirm he has sampled many over the years from all over the UK!.
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