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Reviews, get directions and contact details for Great Wall

Address: 13 Castle St, Bilston WV14 9DP, UK
Phone: 01902 663926
State: West Midlands
City: Bilston
Zip Code: WV14 9DP


related searches: Great wall bilston coseley menu, Great wall bilston chinese menu, Great wall bilston takeaway menu, Great Wall Chinese menu, Great Wall Chinese Droitwich menu, Great Wall Chinese Belton, Chinese near me
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Reviews
Been having take-away food from here now for a few months and it hasn't let me down. Always fast delivery and red hot when it arrives. Food is really enjoyable and good quality with plenty of flavour. Price isn't too expensive either. I'd always overlooked this place as I was using another very nearby take-away but got fed up of their lacking quality and decided to give this place a try and I'm glad I did. Very friendly and helpful on the phone. Edit: First bad experience! Normal they're reliable and fast but this evening I've waited well over an hour and I'm still waiting, as they've now closed they're either cutting the call off before we get an answer or simply taking the phone off the hook so I'm none the wiser. I don't know if it's going to be coming, on its way or if not, when? What a shame. Further edit: 1:40 later and still no food and no answer on the phone. Bed with no supper tonight then!
Awful awful experience ordered sat night for the food to have to be thrown away took it back in as owner was so rude over the phone. Told us we were lucky to pay such little for such dish. She then said you're only one customer I have loads so I don't care about loosing you. Her whole attitude was disgusting we went and confronted her and she didn't anyone speak. Won't ever be ordering again food was terrible just batter in sauce. No curry on chips or chicken. Wouldn't feed it my animals. Wouldn't have minded if the owner wasn't so rude but her attitude was disgusting she shouldn't be dealing with the genrral public at all when we're the ones in the right.
Crispy lemon chicken was soggy, chicken curry was rubbery, chips ok, meat in Singapore chow mien was dry… fast delivery but food was mediocre
Ordered for first time tonight and the food was great. Had a Singapore chowmein, which was spot on with just enough heat for my taste. Also ordered beef curry with egg fried rice and chips. Food was just as expected and prawn crackers were also included in the price. We called it in and collected and were told 10 minutes, and the food was ready and waiting when I got there. Not a bad first impression and would use them again, no problem.
Great food for a cheap price. Highly reliable
Just had our first delivery from the Great Wall. Did not disappoint. Delivery was 10 minutes longer than expected was told 30 to 50 minutes but hey it was their busiest time. Would highly recommend this, we now say willorderfromthereagainforsure. Food was great. Thank you.
Used this chinese for a long time now and never any complaints !! Tonight my estimations of this take,away and their customer service is atrosush !! . Our takeaway took 1.5 hours to arrive and when it did, it did'nt match our usual expectations. I called to say could I have a credit as we only received a small chicken curry and we had ordered a large container and also we received a tub of bean sprouts with perhaps 1cm of beansprouts in the bottom of the container. The girl who I spoke to tried to say there was no large container, even though on their menu states large container. As I said we always use this takeaway and very disappointed that they just tried to fob us off. Our takeaway was £24 and it just about served 3 of us, the portions tonight were skinny. There was no chicken in the chicken chow mein. Are these takeaways just ripping people off, as they cannot do much about it when you have a delivery !!! So sad, where has customer service gone !!!!!
Ordered a takeaway to collect on way home as me and my family had been out for a drink locally on foot . Girl said 10 to 15 mins. Got there about 20mins she said she had sent it out for delivery . I said OK as would be home in 10mins . Just after getting home the girl rang and said her driver had tried to deliver twice but no one had answered . I told her we had only just got home and she said he would call back . I was not amused but gave him 15 minutes ... Still no food so rang her back and cancelled . She said ok ... made no apologies or efforts to keep the order ..Absolutely shocking service would give them -100 if I could ... must be raking it in in they ain't bothered who they upset
We ordered a beef curry but got Chicken, we ordered chips didn't get any but when phoned up it was our fault there was no customer compassion and they would send some but I'd have to pay. I've checked the menu and I'd been charged for what I'd ordered.The first time we have used for awhile but never again.
Ordered food for delivery and told delivery would be 45 minutes to 1 hour. Food arrived 2 hours later and was stone cold, I can not fault the food quality but the delivery time is a joke, Had to microwave everything, When you order at 1940pm and your food arrives at 21.50pm with not even an apology I will think twice before I order again.
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Directions to Great Wall with public transportation


Canal Street 50 meters
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Roseville Square 70 meters
229
81
82
Vicarage Rd 130 meters
229
81
82
Bank St 150 meters
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X8
Tunnel Street 270 meters
81

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