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Reviews, get directions and contact details for Golden Sun

Golden Sun
Address: 3 Mangravet Ave, Maidstone ME15 9BQ, UK
Phone: 01622 755980
State: Kent
City: Maidstone
Zip Code: ME15 9BQ

opening times

Monday: Closed
Tuesday: 5:00 – 11:00 PM
Wednesday: 5:00 – 11:00 PM
Thursday: 5:00 – 11:00 PM
Friday: 5:00 – 11:00 PM
Saturday: 5:00 – 11:00 PM
Sunday: 5:00 – 11:00 PM

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Reviews
This restaurant is a complete joke there customer service and delivery /waiting times let them down massively, every time I've ordered from them they are late by over 20 minutes each time, I understand sometimes order times can be longer then expected at busier times but not surely every time I order with them and the worse thing is that they are only about a 10mins drive max away from my house, no call or nothing from this restaurant to inform customers that they orders are delayed then when you call up they tell you your food will be there in 10 minutes or the driver has left then ur waiting another 15/20 minutes for it why lie to ur customers being honest to ur customers is a more professional way atleast we know we're we stand then instead of waiting and waiting wondering if your ever gona recieve ur food, it is a shame as the food is nice but down to the service I won't be ordering again from this restaurant.
7 years ago (06-02-2018)
Firstly I will say that I have had food from here before, and have never had any complaints - in fact the opposite. Sadly that cant be said of todays experience. I ordered via 'just eat , and was surprised to see that 20 minutes had been added to the quoted delivery time. No one had contacted me to check that this was acceptable (the time originally quoted for delivery on just eat was 20.45.which was itself almost an hour after I placed my order So that took delivery time to 21.05! At 21.15 I rang the Golden Sun, and asked where our meal was. I was told that it was running late, but was 'on its way'. I explained that the meal was already later than we really wanted to eat, but i accepted the hours wait, as its Saturday night and I appreciate they are busy, but was a bit annoyed to find an extra 20 minutes added to the time....they have my phone number with the order, so could have rung to confirm it was still ok, but no. This is the point, where an apology wouldnt have gone amiss, but nothing. Just a blame shift onto Just Eat, **which is hardly the fault of customers using the app in good faith**. 20 minutes after that call, the meal turned up. Sadly it was inedible. It was cold, congealed, and the batter on the prawn balls had become rubbery, as batter has a habit of doing when left sitting around too long. Reviews for the Golden Sun have been turned off on the Just Eat app (cant think why!!), so I thought I'd leave one here. Really really disappointed, and wont be ordering from them again.
7 years ago (09-09-2017)
Lovely food, never had any orders messed up and friendly staff.
7 years ago (24-10-2017)
My mum got a set meal for 2 and got food poisoning from the chicken. Because my mum has medication that stops her immune system from working shes been very ill hasn't eaten for 2 days. AVOID UNLESS WANT FOOD POISONING
8 years ago (14-02-2017)
cant see anything if dental floss is in front of there eyes
8 years ago (20-12-2016)
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