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Glencrest Seatex Ltd

  1. Leigh-on-Sea
  2. Westcliff On Sea Furniture Store

Reviews, get directions and contact details for Glencrest Seatex Ltd

Address: 1, Airborne Industrial Estate, Southend Arterial Rd, Southend-on-Sea, Leigh-on-Sea SS9 4EX, UK
Phone: 01702 527814
State: Southend-on-Sea
City: Leigh-on-Sea
Zip Code: SS9 4EX

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Reviews
Very easy to buy from here,VERY har d to actually get product delivered! I paid for a gazebo,£1195 upfront. Waited in for 3 whole days of my holiday as said it would be delivered . Absolutely Nothing!! No communication,only my fone calls to ask where it is. Tuftnels are the delivery company used. Useless!! No communication with me whatsoever as to when it would be here. Still waiting!!
Frank Mitchell. It was most refreshing to deal with a professional company. Delivery was as stated it would be ,even followed with a next day delivery when adding an additional item as an after thought . They certainty achievied a 5 star service, with both providing quality items , backed with professional service and delivery Thank you F.Mitchell I.C.W.C.I.,GB . .
Poor communication. I understand the difficult times but promises of delivery and return of telephone updates were never upheld. Every time I queried my order I was given different answers by different members of staff. No one seemed to know what was happening. Got to the point where I cancelled the order as it was not yet available only to be phoned 5 minutes later to be told part of the order was ready for delivery. However, I still cancelled as no date could be given for remaining items. All very shambolic and I will not be re-ordering from them in future
Ordered a firepit corner dining unit, a companion set and a storage box on 20th March expecting 5 weeks delivery as it said on the website. 12 weeks later and several calls to Glencrest I have been told corner unit "might " arrive this month but the companion set and storage box will be another 6 - 8 weeks. All this waiting despite having paid for the furniture in March....yes I know there is a pandemic going on and it has slowed things down but come on. Customer service have not been that great either, no explanation to why its so late and not all arriving together. Was replying on the furniture for the summer....thanks Glencrest...wish I hadn't bothered.
Hi I purchased a parasol base from Longacres, Bagshot, and a piece was missing. A gentleman got in touch with me about sending the part to me. I would just like to thank him very much sorry forgot his name, Thank you very much for your help in sorting this for me. Susan Conroy
Just received my corner suite and giant cantilever parasol. I am very impressed with the quality and the design of both. I highly recommend their services, and will be telling my friends and family about them.
Bought garden furniture and chair cushions in 2000 at the Highland Show. The cushions are starting to look a little tired after 20 years of hard wear, looked at the label and made by Glencrest, just wondering how much it would cost for new ones. Many thanks Jane Williams, Perthshire
We ordered a Katie Blake rattan dining set which was delivered october 2020 and just the parasol base was missing from the order and was expected early 2021 due to covid restrictions slowing down overseas shipments.Just one reminder was sent and the base finally arrived in march.The set is now installed on our patio and it is fantastic quality and we must say that Glencrest have been very professional and considerate at all times.A trusted company and would not hesitate to order from them again.
Started work here on a temp assignment for 4 days lovely bunch of lads to work with very helpful.
Don’t know how they stay in business,they ignore my emails and don’t answer the phone,avoid.can’t do no stars.
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