Reviews, get directions and contact details for Giant Store Newcastle
"Bicycle store located in the North East of England. Offering an extensive range of Giant and Liv bikes, gear and accessories. We offer services including professional bike fitting service powered by WattBike, plus advanced bike servicing, repairs & maintenance."
Marvellous service in helping me work out what I needed from a bike and then identifying, adjusting and sorting my lovely new cycle. I'm delighted. Big thanks to Mark, the manager.
Very helpful and friendly...technically sound but explain things simply and effectively. Look forward to using my new bike.
GREAT CUSTOMER SERVICE With all the difficulties that this sector has had to cope with over the last 2 years, it is refreshing to share my latest experience at this store. When out on a ride last week, my Giant Defy started giving problems with the gear shifter. I called into the shop on my way home expecting to be told to book an appointment to get investigate the issue. Especially as it was after 4 on a Friday ! It was a nice surprise to have someone listen to my explanation before taking the bike into the workshop to try and fix it. The mechanic wasn’t able to fix my issue as the part is now discontinued but came out and talked to me explaining about possible options before we decided the way forward. He then managed to fix it and I was on my way home within an hour. My ride today confirmed the gear shifting works perfectly again. I always recommend Giant Newcastle for their personal attention. I have used Mark’s team for over 20 years and have no reason to change now. Super Service !
Giant have been a pleasure to deal with right through this pandemic. Been back today for my bike fit which was part of the deal when purchased it. Looking forward to getting out to feel the difference.
Exceptionally friendly and helpful staff with a wealth of bike knowledge. Despite having difficulties sourcing parts due to Covid and Brexit, they went out of their way to build a custom bike ready for my holiday in Scotland. It is a fantastic bike and the free bike fitting service meant that it fits perfectly. Would thoroughly recommend it to all!
Went for a bike fit for a road bike purchased elsewhere, the experience was excellent and educational with lots of guidance provided. Highly recommended
Outstanding informed advice for a pleasant informed cycling enthusiasts. My first contact to look at an e-bike .I will be back to buy from this outlet.
Picked up my TCR recently and over the moon with it! Just been for my first ever bike fit with Chris fantastic service, great attention to detail and very knowledgeable. So glad bought through them and not an online retailer. Thoroughly recommend them!
I’m so very grateful to all the team at Giant for helping me through the process of buying an electric bike yesterday. I’ve always been impressed with their ability to deal with the range of inquiries they get from complete novices like me to those who are asking more technical questions; it’s certainly a bike shop for everyone. It’s clear from the quality of what they sell as well as their knowledge, expertise and patience that their aim is to equip their customers with bikes that will give years of cycling pleasure. My particular thanks go to Mark for his patience and support in ensuring every detail of the bike was right for me and in giving me the confidence to get back on two wheels!
These guys were amazing last month helping out my husband and I when my husband's bike wheel 'gave up' and our cycling holiday came to an abrupt standstill! A 'bike genius' called Tony actually 'built' my husband a new wheel as none were to be had from Giant! The service we received from this guy and the sales team was first rate. A couple of hours later we were on our way, biking trip saved. Cheers Tony and the team
Directions to Giant Store Newcastle with public transportation
Princess Court
30 meters
10B
Princess Court
90 meters
10B
Dukes Court
270 meters
10B
Dukes Court
300 meters
10B
S C A Hygiene
420 meters
10B
to add Giant Store Newcastle map to your website;
We use cookies
We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy