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Reviews, get directions and contact details for Frognal Estate Agents Finchley Road

Frognal Estate Agents Finchley Road
Address: 283 Finchley Rd, West Hampstead, London NW3 6ND, UK
Phone: 020 7431 7070
State: Greater London
City: London
Zip Code: NW3 6ND

opening times

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:30 PM
Sunday: Closed


related searches: Rightmove finchley road london
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Reviews
I was referred to this agency by another happy customer who's also a friend nearly 1 year ago. So far I'm quite happy with the service and Robert has been professional all the way through I'm still in the property. I know I hammered him with lots of questions and he never changed his attitude keeping it professional all the time. He was clear that warranties need to be provided to the landlord and I think that those requests are fair and valid. As long as you can provide that you can afford your rent I don't see where the problem is and this is valid for ANY agency out there. I really don't understand some of the reviews i read and to be honest I really doubt some of them are genuine.
Many thanks to Robert who assisted me with finding tenants for my rental property. I found him to be extremely helpful, honest and professional; always willing to go that extra mile and often assisting outside office hours. The whole process went smoothly and stress-free. I would have no hesitation in recommending Robert to any landlords who are looking for a professional service and suitable tenants. I will certainly be using his services again for any future lettings. Thanks again Robert for all your hard work!
Good service and great prices. Agency fees are really low and affordable, deposit request only 1 month in advance rather than the usual 6 weeks and reasonable rent prices for a central London property. Also, maintenance issues are solved promptly. And many thanks to Robert, the agent whose managing our tenancy, for trying his best in solving any maintenance issues that arise, as in any household.
Was provided with fantastic service well beyond the initial viewing period. Robert in particular went above and beyond the call of duty in helping to ensure the entire letting process went as smoothly as possible, and was very flexible in helping me to secure a flat despite my work commitments and difficult schedule. Frognal Estate Agents have in my experience been committed to my ongoing satisfaction as opposed to most who promptly forget about you after signing a lease. Highly, highly recommended.
I was assisted by Robert in viewing some flats that would be of my interest and it was a smooth and pleasant day. The whole process didn't felt like a push sell, totally the opposite. He took time to show me flats in different areas of London, all the while battling the traffic in the city and pointing out the pros of each one of them that would interest me. I did managed to find what I need, in a very nice central location and good size flat. Happy to say the building is managed by the agency and has cctv camera at the entrance. I moved in a couple of days ago and the flat was cleaned, garbage taken out and signing the rent agreement couldn't have been any quicker. I received a couple of calls after moving in asking me how was the unpacking going and if I'm happy with the flat, if there is anything I need, which I find extremely pleasant and professional. This is my first time I'm using them and it was a 5 star experience‎.
Finding a decent secure studio flat in London for a couple is not that easy and would like to thank Frognal Estates especially Robert for making our life easier. Robert helped us with the viewing and the flat was exactly how he described with honest suggestions as to why the flat ideal for a couple. Studio flat was painted and looked even better when we moved in. Very helpful and kind of him for not only completing all the formalities/paperwork in smoothest of way but also in helping us get a new broadband connectioneven paid £25 cash to virgin media on my behalf as I was out of London. Most importantly, a pending repair work not so critical was also fixed promptly the same daysurprising for me. Would definitely recommend Robert and Frognal Estates for lettings.
Clearly you can see by the reviews of this agency that it should be avoided. I just spoke to Robert, trying to arrange a viewing for a property in Mayfair. He told me he thought this flat was too big for me by myself which was incredibly rude. He then went on to ask what my salary was and I explained that my Father would be my guarantor. He then said that financial checks would still be done on me and not my Father. I have rented 3 properties in Mayfair previously - all of which my Father has been guarantor for and never have I had to go through financial checks. Not that this is a problem - but to demand this information before I've even seen the property is ridiculous. I've viewed over 60 properties in Mayfair over the last 5 years - mostly with agencies you've actually heard of and never have I had someone demand this information from me before showing me the property. Robert concluded by telling me he didn't want to work with people that weren't 'open' anyway. I don't know how a landlord in Mayfair made the mistake of choosing an agency who handles their clientele in this way - but seriously, think again.
Great experience so far. The people at Frognal Estates have been very friendly and extremely helpful. I also rented a flat for my mother a few months ago, and everything went perfectly. Edit: Upgraded this to 5 stars after renting another room several months ago.
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