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Fantronix

  1. Leicester
  2. Leicester Building Supplies

Reviews, get directions and contact details for Fantronix

Address: Unit Foxholes Road , Leicester LE3, LCE, GB
Phone: 0116 216 0650
State: LCE
City: Leicester
Zip Code: LE3

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Reviews
I had to call them recently to discuss an order where one of the parts wasn’t as expected. They took the time to check with the warehouse to try and resolve the issue. I will definitely not hesitate to order from them again
Paid £9.99 for next day delivery this isn't the case as a Saturday isn't a working day not explained when taking ones money will not recommend or use again
Garbage bathroom fan, broke after 18 months and they wouldn’t honour the warranty because my builder didn’t keep the receipt. The 5 year warranty isn’t worth the paper it’s written on. Avoid.
0 stars if that was possible!!! I agree with the last few 1* reviews below. This company/products & customer service are one of the worst I have come across. Customer service Hide behind a email adress and never give you a name. My extractor started making clicking sounds which progressively got worse and started to get sparks, YES sparks in a bathroom extractor!! They state a 5yr warranty then made silly excuses so do not have to replace the faulty unit 18mnths of light use Excuses they used to get out of the warranty: 1. The little connector screws are corroded 2. You have not maintained it by wiping the spinning plastic fins They even refused to return the unit back to me stating I had not paid postage in the first place. This is how petty minded they are. Stay Away
AVOID! Fan sent DOA, refuse to cover postage back and state they will only cover a standard postage fee at their discretion. The postage is £25 due to the weight and insurance required to sent it back. Bought on Amazon, however Blauberg The Ventilation Shop are not responding to customer or amazon attempts at contact to resolve the issue. AVOID THIS COMPANY AT ALL COSTS, Look at all the other reviews! Awful. Update: And now they respond 2 years later telling me to do the things I already did, which still failed, absolute joke of a company.
DO NOT BUY FROM THIS COMPANY. DO NOT BUY FROM THIS COMPANY. I bought a unit 2 years ago. Both fans failed. Customer service arrogant and argumentative. I have never been so annoyed by a company before. They wouldn't help with a parts discount and ignored my further emails. Warranty a joke as funnily enough removing a heat recovery unit to return is not so easy. I have decided to scrap the unit and buy a proper one. DO NOT BUY FROM THIS COMPANY. DO NOT BUY FROM THIS COMPANY.
Has no respect for customers. Prices are way higher than most company's in this field.
Called and spoke to company regarding Heat Recovery systems for my new build house - Very Helpful and informative - Easy and up front process - Great quality kit with 5 year warranty! Delivered on time.
Wow I'm totally disappointed with Blauberg, I've paid them visit at their offices some guy at doors was very rough/not that nice, I was not welcomed! This was first time and last time I've visit them! Some employee told me that they are closed tomorrow Wed? With this very bad experience I've took my monies somewhere else where they appreciate my business!
Bought ventilation kit and fan cowl was faulty. They said I have to dismantle the entire kit and return it to get a replacement part as they have "no returns function" at their base in Leicester. So I now have to reorder, dismantle the kit and drive back again so I can get a replacement and they will refund me for the purchase. Every time I order they lose me on the system and get it wrong also.
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