Europcar Wakefield

Reviews, get directions and contact details for Europcar Wakefield

Address: 8 Thornes Lane, Chantry Bridge Industrial Estate, Wakefield WF1 5QN, UK

Phone: 0371 384 3459

Website

State: West Yorkshire

City: Wakefield

Zip Code: WF1 5QN

opening times

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 1:00 PM
Sunday: Closed

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Reviews

Just watched an episode of the BBC's motorway cops (duty of care) where bill a 91 year old WW2 veteran had gotten into a spot of bother trying to reach a 5 week reunion with his old regiment in Holland. The gent had no remaining family and no other company was willing to let him hire a car. Your Wakefield branch really stepped up in order to let that man get to where he was going. Bill sadly passed away while on holiday but your small act of kindness allowed him to do so in the company of those closest to him. next time i need to hire a car it will be with you guys, absolutely top notch.

 7 years ago (12-04-2018)

Rental was delayed and unclean. The delay cost us a day of our holiday. Had to complain to head office and get a partial refund.

 7 years ago (06-04-2018)

The worst company ever. The client is treated very bad, without respect. We came to pick up the car (ordering and prepaying for car by phone in advance). When we got there, first we were informed that the lady can’t find our reservation and there is no car left for us. After 15 minutes she figured out that there is some car that is being cleaned right now. Then we gave the lady all information and driving license. After whole process we were informed that we will not get a car because of some penalty points recorded on driving license ( we asked about it by phone and there was no problem in the opinion of reservation centre). We were let down, without the car, without the money paid ( they took around 400£ all together with deposit from bank card) and now have to wait for refund.... Don’t waste your time with them. They are not proffessionals at all....

 7 years ago (18-01-2018)

Friendly staff got sorted very quickly and good price for one way trip

 7 years ago (07-04-2018)

POOR SERVICE!!!!Have booked a van for next day payed for a van a deposit £250. Come next day and they said : “ sorry, we don’t have your van”. They cancelled order,didn’t advice anything else. Have spoked to customer service and they said :”sorry, but you have to wait for 2 WEEKS to GET MY MONEY BACK”. Seriously? It was them mistake and I should be in minus?? DON’T USE THIS SERVICE. Very bad customer service. Very unsatisfied.

 8 years ago (17-11-2017)

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Europcar Wakefield

Reviews, get directions and contact details for Europcar Wakefield

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