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Reviews
This is the worst company on Merseyside. Appalling service. Don't do any dealings with them what so ever
9 years ago (03-02-2017)
We have initially put an offer on a property(freehold) Street on Friday 11th March. I spoke to an agent called Alex and she said, she would give us a call on Monday 14th. Since then I have never received any call from her. I have contacted their office 5 times and left messages with other agents. sent an email on 21st requesting an update from Alex. Finally today 22nd had a reply from her to say vendor is going with previous buyer. No loss for me as I have already been offered other properties. Very poor communication and bad quality support. If you're looking for peace of mind and trust go with a different agency and avoid them. Although I might be unlucky to receive this bad service but I would not recommend them to anyone.
To respond to your comment, as a manager you have to investigate this further. I apologise to say this very rudely but your employee might miss lead you to legit their action. I came to your branch as soon as we were requested for documents with my wife at the time and presented all my employment, bank statement (with the full amount) and IDs (passport). Your employee(a lady) looked at them and said will get back to us. Yet never did.
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