Enterprise Garage (Oldbury) Ltd

Reviews, get directions and contact details for Enterprise Garage (Oldbury) Ltd

About

"Always professional, fair and committed to doing the best job for the customer." "A fantastic garage with friendly, helpful and understanding staff"

Story

Established in 1948, Enterprise Garage (Oldbury) Ltd. is a family run business that offers a friendly, efficient and professional service.

We have gone from strength to strength keeping one step ahead with all the latest electronic advances the motor trade has to offer.

All our staff are fully trained and up-to-date with all the latest requirements set out by the Government body VOSA.

Life is hectic enough so why not let us take the stress out of one aspect: your vehicle.

We undertake all types of jobs: ensuring that no matter what your problem we will have your vehicle working as soon as possible.

As part of our Customer Service we will remind our customers prior to their M.O.T. certificate expiring: meaning there is one less task for you to forget.

Safety is the most important aspect of any vehicle. Regular maintenance helps to ensure that if you are ever involved in one of the 600 vehicle accidents each day in the UK you will have the best chances of survival.

Enterprise Garage is a Unipart Car Care Centre. This means we can offer you a friendly and professional service supported by first class mechanics and a workshop which fits quality parts. In addition, we also provide a truly unique 12 month / 12,000 mile warranty on parts and labour.

Enterprise Garage is part of the 1Link Service Network enabling us to offer a complete service and maintenance program for all vehicle fleet, leasing and warranty companies.

Corporate Rates are available for businesses with 5 or more vehicles. [please enquire for more details]

Why not take advantage of our FREE COLLECTION AND RETURN SERVICE for all customers within 3 miles.

Enterprise also offers a courtesy car for our customers allowing you to continue your daily business whilst leaving us to maintain your vehicle. [subject to fully comprehensive Insurance and availability]

Address: 4, Broadwell Business Park, Broadwell Road, Oldbury B69 4BL, UK

Phone: 0121 552 2302

Website

moc.egarag-esirpretne@ofni

State: West Midlands

City: Oldbury

Zip Code: B69 4BL

opening times

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

excellent service. Friendly ..very genuine price ...100% recommended

 7 years ago (30-03-2018)

Have called this garage on 3 separate occasions for quotes for work and promised a call back on each occasion didn’t receive a call back.

 7 years ago (12-02-2018)

I have used Enterprise Garages, Oldbury with little or no fuss for a while and until recently everything seemed fine.

Unfortunately however on the more recent occasions I have visited the garage I have been left very disappointed.

One occasion I asked for a simple quote on new spark plugs, I was told I'd receive a call back by the end of the day, two days later .... nothing. I called back at this point to be told sorry he hadn't got back to me but he'd been in the workshop, how long does it take to send me a quote via email? Two minutes? I ended up getting the spark plugs changed at Kwik Fit.

Despite this I gave him another chance and I still went ahead and took my car in for repair a week or so later as it was having a few running issues, namely a rough idle. The garage inspected the car and Darren called me to tell me that whilst his mechanic was checking my car for the problem the map sensor had broken off in his hands. He said this had been glued on from a previous faulty repair job and there was an air leak and this was causing my rough idle. I explained to Darren that my finances weren't great and I asked him was he confident that this was the problem and he said yes he felt very confident if he fixed this issue my car would be fine. He said he would call me around lunchtime to let me know the job had been done.

5pm came and no phone call .... I called the garage to be told he had done the job, I was to be charged £127 and that the map sensor he had replaced had in-fact not fixed my problem and he now proposed other work. I was disappointed and felt mislead. I collected the car the following day - I ended up paying for a job that I felt they potentially created and didn't even need doing.

Finally my girlfriend took her car there around the same period and had her brake pads replaced, she was quoted an amount of £213 in writing only to find when she returned to collect her car that it had shot up to £229 due to extra labor costs as the job took longer than expected, no phone call to confirm with her if it was okay to proceed despite the extra cost .... my girlfriend paid but decided she wouldn't return.

It's a great shame I have to write this review as in the earlier days the standards were good but I feel recently they have slipped considerably, poor customer service and potentially creating unnecessary jobs. My sister also used to take her car there but she said she wouldn't again after a few mishaps, they have lost three customers. I have now found a new garage, I won't be returning to Enterprise Garages, I would avoid at all costs.

 8 years ago (12-03-2017)

Booked car in for mot waited 8 hours to be told that we haven't had time to look at it always used enterprise previously but never again

 8 years ago (01-12-2017)

We have been using enterprise garage for many, many years now. We have always found the staff to be very friendly and courteous towards us. They always do a thorough job on our vehicles and always tell us if work needs to be carried out before they start it. The prices are extremely competitive and the service second to none!! I have and will continue to use Enterprise and highly recommend it to others. You won't be disappointed.

 9 years ago (28-07-2016)

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