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Reviews, get directions and contact details for Empressive Motor Co Ltd

Empressive Motor Co Ltd
Address: 13 Pant Industrial Estate, Dowlais, Merthyr Tydfil CF48 2SR, UK
Phone: 01685 721777
State: Merthyr Tydfil
City: Merthyr Tydfil
Zip Code: CF48 2SR

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 9:00 AM – 5:00 PM


related searches: Victoria Motor Company, Impressive cars, Empressive Motor Company Ford Focus, Car Sales near me, Vauxhall insignias for sale empressive car sales dowlais Merthyr Tydfil, Car garages near me, Trade Centre Wales, Ron Skinner
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Reviews
Didn't get off on the right foot first but the after sales were fab!! Been the most helpful ever, explained everything. Made sure everything was in place and kept informing me of everything. Thanks again..
7 years ago (05-04-2018)
These guys at Empressive was impressive. Brought a dream car (Shogun) that was correct value, sales was terrific and not pressurised. Sale was fast and simple. After sales 1st class. Went above and beyond expectations to ensure everything was in order. Absolutely 1st Class company. Would have no problem in recommending and buying again. Thank you guys.
7 years ago (12-02-2018)
Why do they put £2000 on original price on cars they selling if u doing a part ex🤔 so really giving you nothing of price and taking your nice part ex for nothing. All the cars are way way over priced be careful 👍🏻
7 years ago (23-03-2018)
Bought a golf gt sport from here some time ago, had a good deal regarding px and finance. Within a week the car had gone into limp mode, caused by the DPF, waited nearly 2 weeks for the car to go into the garage, had the work done no problem at all at no cost. 6months down the line put the car into a local garage to myself to find out they put a cheapy dpf on which has caused more trouble than its worth, and to find the car been in a accident and bodged back together, they also said the car had full service history when it hadnt and no service book was supplied at all and said id have to buy one myself and there nothing they can do. Be very aware of the sales team, and take somone who knows theyre way around a car before you sign the dotted line.
7 years ago (15-04-2018)
Having been forced to take on a £1.6 billion valued finance company Moneyway t/a Secure Trust Bank by a Chief Executive on £1.2 million a year, who refused even to speak to our M.P. and customer service that belonged in the gutter. So amazed and over the moon after 15 long painful months, finally won our case with the Financial Ombudsman against them!! Word of advice peeps first, don't ever ever ever buy a car from Empressive Motor Company in Merthyr Tydfil! Ran by ex-employees of Trade Centre Wales, who go to public auctions buy barely working cars, patch them up and sell them with a warranty not worth the paper it's written on. When you do have a problem, you will be phoning a warranty number that just diverts to a mobile number answer machine, which I'm told no-one ever listens too. They also wont bother coming out to assist you, just tell you to go to a local garage to get it fixed. But if they do need to pay for it as covered by the warranty they will try and send the local garage second hand parts to keep the cost down!!! Bought a 2012 plate Astra that broke down on the day of pick up, fobbed off with low petrol and standing on the forecourt for ages issue. Which they tried to deny ever happened, which undid them as emails later revealed it was the truth the donkeys. Multiple breakdowns later approx 5/6 times a month, was discovered that the car had a different Astra's ABS system installed with different VIN numbers which was apparently illegal!!! They realised this as they ended up paying to have it replaced. So a chop and shop car basically. The owner Mark is arrogant and never there to answer calls when you need to sort stuff out. Call their office and given the usual line, he's not here, I'll get him to call you back etc!. When he does he just argumentative and unreasonable. Also doesn't admit liability to fix issues even when the finance broker company Evolution Funding, repeatedly tells him just to unwind the deal which was requested numerous times as if the case went to the FOS he will lose. A SAR's request showing emails between Empressive and Evolution proves this. Well unlucky for Empressive and Moneyway now they got to take the car back, unwind the deal, refund all payments, deposits and pay compensation hahahaha!! Make sure peeps if you enter into any agreement, get stuff down on paper. Dont get railroaded into what a company wants you to do, stick to your guns. Request copies of all correspondence and calls on whatever format they have. Timeline and appendix your evidence for any FOS complaints, to build a picture helps them making decisions. Big win for the little man!!! 🙌 🙏
7 years ago (03-03-2018)
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