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Reviews, get directions and contact details for Ellesmere Port

Ellesmere Port
Address: Europa Way, Ellesmere Port CH65 4AR, UK
Phone: 0345 748 4950
State: Cheshire West and Chester
City: Ellesmere Port
Zip Code: CH65 4AR


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Reviews
Ellesmere Port railway station is located in the town of Ellesmere Port, Cheshire, England. The station was an intermediate through station on the Hooton–Helsby line. Now all passenger services terminate at the station from both directions. It is both a terminus of the Wirral Line, a commuter rail system operated by Merseyrail and of Northern Trains services to Warrington Bank Quay. Departures and arrivals of Merseyrail services are on platform 1 with departures and arrivals to Warrington Bank Quay on platform 2.nnThe station is situated on the branch of the Birkenhead Railway from Hooton to Helsby which opened in 1863. The station itself opened on 1 July 1863, as Whitby Locks. It was renamed Ellesmere Port on 1 September 1870. The station building is recorded in the National Heritage List for England as a designated Grade II listed building.nnEllesmere Port became part of the Merseyrail network in 1994, when the line from Hooton was electrified by British Rail and through train services to Liverpool's city centre via Birkenhead commenced.nnLiverpool City Region Combined Authority, Long Term Rail Strategy document of October 2017, page 37, states that a trial of new Merseyrail battery trains will be undertaken in 2020, in view to extend the Wirral Line branch terminal to Helsby. If successful, Helsby will be one of the terminals of the Wirral line superseding Ellesmere Port.nnThe station is staffed from Monday to Friday, between 06:05 and 14:00, and is unstaffed otherwise. The station has platform CCTV, a 109-space car park and a cycle rack with 10 spaces and secure storage for 14 cycles. Each platform has a waiting shelter. There are live electronic departure and arrival screens, on the platform, for passenger information. There is a payphone, next to the entrance, on platform 1. The station has vending machines, within the station concourse, next to the booking office. Platform 1, for Merseyrail services, can be accessed by ramp, for passengers with wheelchairs or prams. Platform 2, for Northern services, can be accessed by a passage alongside the staircase on Whitby Road. Cross-platform access, within the station, is by staircase only.nnOutside of the ticket office opening hours passengers must purchase tickets from the Ticket Vending Machine located on the platform. This machine can issue tickets to any destination on the rail network. Passengers failing to purchase a ticket will be liable for a Penalty fare if they board a Merseyrail service without obtaining a valid ticket.nnIn 2014 the station office buildings were improved on Platform 1, to include a new and improved ticket office, a new toilet, a new café and retention of most of the building's classic features and works.nnMerseyrail Wirral Line services operate every 30 minutes each day towards Birkenhead and Liverpool. Monday to Friday, a few extra services run towards Liverpool in the morning and from Liverpool in the evening, giving a 15 minutes frequency in the peak direction only. These services are all provided by Merseyrail's fleet of Class 507 and Class 777 EMUs.nnAs of May 2023, Northern Trains operates a limited service to Helsby via Stanlow & Thornton and Ince & Elton. No services stop at Stanlow, due to the poor condition of the station footbridge. The evening service from here continues beyond Helsby to Liverpool Lime Street via Warrington Bank Quay.
Ellesmere Port is a port town in the Cheshire West and Chester borough in Cheshire, England. Ellesmere Port is on the south eastern edge of the Wirral Peninsula, six miles north of Chester, on the bank of the Manchester Ship Canal. The town had a population of 61,090 in the 2011 census. Ellesmere Port also forms part of the wider Birkenhead urban area, which had a population of 325,264 in 2011.nnThe town was originally established on the River Mersey at the entrance to the Ellesmere Canal. As well as a service sector economy, it has retained large industries including Stanlow oil refinery, a chemical works and the Vauxhall Motors car factory. There are also a number of tourist attractions including the National Waterways Museum, the Blue Planet Aquarium and Cheshire Oaks Designer Outlet.nnThe town of Ellesmere Port was founded at the outlet of the never-completed Ellesmere Canal. The canal now renamed was designed and engineered by William Jessop and Thomas Telford as part of a project to connect the rivers Severn, Mersey and Dee. The canal was intended to be completed in sections. In 1795 the section between the River Mersey at Netherpool and the River Dee at Chester was opened. However the canal was not finished as first intended; it never reached the River Severn. Upon reevaluation it was decided that the costs to complete the project were not projected to be repaid because of a decrease in expected commercial traffic. There had been a loss of competitive advantage caused by steam engine-related economic advances nationally, regionally and locally during the first decade of canal construction. During or before the construction of the canal the village of Netherpool changed its name to the Port of Ellesmere, and by the early 19th century, to Ellesmere Port.nnSettlements had existed in the area since the writing of the Domesday Book in the 11th century, which mentions Great Sutton, Little Sutton, Pool[4] now Overpool[5] and Hooton.[6] The settlement of Whitby was a township in the ancient parishes of Eastham and Stoak, within the Wirral Hundred. The township, which included the hamlets of Ellesmere Port and Whitbyheath, became a civil parish in 1866. To enhance the economic growth of the area, the Netherpool, Overpool and Whitby civil parishes were abolished on 1 April 1911 to become parts of the new civil parish of Ellesmere Port.[7]nnThe first houses in Ellesmere Port itself, however, grew up around the docks and the first main street was Dock Street, which now houses the National Waterways Museum. Station Road, which connected the docks with the village of Whitby, also gradually developed and as more shops were needed, some of the houses became retail premises. The main employer at this time was Burnell's Iron Works which had been set up at the end of the nineteenth century. This was followed by the setting up of the Mersey Ironworks factory by the Wolverhampton Corrugated Iron Company In 1905 who settled on Ellesmere Port as a way of exploiting the company's international trade through the nearby ports of Birkenhead and Liverpool. Initially 300 workers and their families came from Wolverhampton and the surrounding areas to work in the factory, settling in a specially built worker's village named “Wolverham”.[8] As the expanding industrial areas growing up around the canal and its docks attracted more workers to the area, the town itself continued to expand.
This station is generally well maintained. Historic building, with modern housing development in progress. See pictures.
The station seems clean and calm. But unfortunately ticket office is closed and ticket machine does not give back changed. Waiting shelter is out of service. There is a polite notice on the toilet door: Please talk to staff for using. But there is no staff as well.
The driver has literally just shut the doors on me, I look up and the time is one second past its due date. No I have to wait half and hournDisgusting customer service. I've never expected anything less from Merseyrail.nnEDIT: Their customer service team are unaccessable at this current moment, with social media being their only form of contact. No clear way for me to refund my ticket.
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