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Eastgate Dental Centre

  1. Aylesbury
  2. Aylesbury Dentist

Reviews, get directions and contact details for Eastgate Dental Centre

Eastgate Dental Centre

About

Eastgate Dental Centre has been established since 2005. It was opened due to the need and demand of the area.

Address: 46 Wedgewood St, Aylesbury HP19 7HL, UK
Phone: 01296 433222
State: Buckinghamshire
City: Aylesbury
Zip Code: HP19 7HL

opening times

Monday: 8:30 AM – 1:00 PM, 2:00 – 7:00 PM
Tuesday: 8:30 AM – 1:00 PM, 2:00 – 5:30 PM
Wednesday: 8:30 AM – 1:00 PM, 2:00 – 5:30 PM
Thursday: 8:30 AM – 1:00 PM, 2:00 – 5:30 PM
Friday: 8:30 AM – 1:00 PM, 2:00 – 5:30 PM
Saturday: 10:00 AM – 1:00 PM
Sunday: Closed

Update Info

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Reviews
Terrible dental practice. It probably was a good dentist a long time ago but has gone downhill since being taken over by Rodericks. Overpriced for what you get. My sense is they are more focused on making lots of money rather than providing a good standard of service. They additionally charge £60 deposit every time , despite having a cancellation policy in place to charge you for missed appointments. You never get the deposit returned so long as you’re a patient with them. This just feels like price gouging. They promised to refund 2 deposits when I left but that was 2 months ago and I’m still waiting! . Rude, unfriendly, and often incompetent receptionists. My son and my appointments were always being cancelled or changed at the last minute, and sometimes they wouldn’t notify me ! Yet on the few occasions when I tried to give notice to change an appointment they would never acknowledged emails or phone messages and I’d have to repeatedly chase them for days . Despite being a private patient the quality of dentistry was very poor and the hygienists was very rough and rushing , like they were trying to get through as many patients as possible rather than focusing on individual care. It reminded me of the awful treatment I received when I used to be a NHS patient years ago and the reason I went private. A complete waste of money and and poor service. My teeth were in great condition when I joined this practice but have not been looked after to the same standard at this place. So, my son and I have left and joined another practice.
I have always been happy with The Eastgate Dental Practice. My latest emergency was handled with professional respect and skill. Can't praise them enough.
Poor patient treatment from dr Madhulaxmi Marimuthu. She dosent greet patients . After treatment she just leaves you in the chair and dosent explain when your next appointment is she just starts writing her notes and if u raise a complaint with the practise manager she dosent bother as well. You contact reception and they keep telling you stories such as manager not in and they say she will contact you on her return. Poor patient treatment, from both the dentist and her nurse, considering l paid for private treatment and l think the dentist and all the other workers all forget that it is the money that the practice receives from patient treatment that pays for their wages. Madhulaxmi Marimuthu is the worst dentist they can give you at that practice. The practice manager does not even bother responding to complaints. You are asked so many questions by reception l am sure they relay to practice manager then you are told the manager is not in or she’s in a meeting, then tell you she will call you in an hours time which will become days the manager never returns callsPoor service from the whole lot.
EDC have now cancelled appointments on three separate occasions. Each time they come up with a new reason. On this occasion they claim the dentist has changed his day of working. It's a pity that they did not communicate that to me. I suggest that you try and find a dentists that honours appointments.
I have just had a bridge fitted on my front teeth. 3rd attempt by the lab to make these and still not realistic, far too big and not matching my natural teeth. I've had to have a front crown since 14 years old. Bad NHS ones have been the bain of my life. I can finally afford a private crown and now hate this just as much. Even the temporarys were more realistic!! Not the dentists fault but I do think his patience ran out with me possibly. For the money I paid, why shouldn't I be happy with the result. Very good dentist. Poor lab work.
Had been with this dental practice since it opened, but have now left. Too many cancelled appointments, turning up for appointments they’d cancelled-moved saying they’d emailed us when they hadn’t. Unfriendly reception staff not concerned about a welcoming greeting. They’ve just lost over £11k in orthodontic treatment from my family. We’ve gone elsewhere and wish we’d moved sooner. New practice welcoming, thorough, top of the range equipment, and a nicer experience.
They used to be good, But I got there for my appointment yesterday to find my appointment had been cancelled a month ago. They said they had informed me, but hadn't. They are all prioritising private patients and leaving the NHS patients to wait for long lengths of time. To date they haven't given me another appointment even.
My 15 year old autistic daughter has just been to see the hygienist, with me accompanying her. My daughter was anxious, but the hygienist soon made her giggle and helped her relax. He checked she was okay throughout, as did the lovely nurse. Thank you for making it a positive experience for my daughter.
another positive appointment with hygienist Monika today very helpful and patient excellent service
Turned up today for an appointment booked 2 months prior... only to be told it had been moved. I received no communication whatsoever about the cancellation, and no apology either. So 2hrs lost working time and 30-mile plus round trip too, very tempted to charge them for my lost time and fuel costs. I'm now considering finding a more professional dental practice.
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