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Reviews, get directions and contact details for Dyfed Menswear Cross Hands

Dyfed Menswear Cross Hands
Address: Church Road Industrial Estate, Gorslas, Llanelli SA14 7NN, UK
Phone: 01269 831951
State: Carmarthenshire
City: Llanelli
Zip Code: SA14 7NN

opening times

Monday: 9:30 AM – 9:00 PM
Tuesday: 9:30 AM – 9:00 PM
Wednesday: 9:30 AM – 9:00 PM
Thursday: 9:30 AM – 9:00 PM
Friday: 9:30 AM – 9:00 PM
Saturday: 9:30 AM – 5:00 PM
Sunday: Closed


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Reviews
Just been there to buy a suit. Got to say what a lovely place. Literally first time ever I've bought a suit had the trousers altered there and then. I walked out with a lovely 3 piece suit. Was served by Emma who was fantastic and Phil, but all the staff were amazing. A fantastic price as well. If you want a suit that's the place to go. I'll be back to get a shirt. Thank you.
Nice suits, fair price. BUT messed up multiple times with missing items or just wrong for the wedding. They are a nightmare to get hold of and i found their customer service rubbish. They also do everything on paper and lost our order totally twice. Whatever you do, don't rely on branches to communicate as it just doesn't happen at all.
Absolutely incredible customer service went above and beyond. So patient and understanding with half our party in blackburn. Accommodated us whenever requested at short notice for fittings and the quality of the suits were incredible. Very reasonable price and the men looked amazing. Thank you so much for such brilliant service xx
Staff are always accommodating. Good selection of school wear and menswear on offer. On site alteration service is fast, efficient and excellent quality. Highly recommend.
Dyfed menswear had 3 years to get suits ready for our wedding on Saturday. Still after multiple fittings they got just 2 out of the 6 suits right. Not even close on sizing. Quality was not the best. This was 2 days before our wedding on the Thursday, our wedding was on the Saturday. Dyfed nearly ruined our big day. Having to scramble in out multiple times to the store on the Friday to get things sorted. You also get greeted with the attitude of “it’s not my problem” by the staff when there’s an issue. I would never recommend or use dyfed menswear again. For the price they charge its certainly not worth the money for the poor quality of suits and attitude you receive from the staff. I would advise anyone to stay clear of this shoddy place and go elsewhere for your big day to save on the stress of nearly having your big day ruined.
We dealt with the Cross Hands Store. On the day, the suits we had were lovely, but it was a struggle to get it that way! The customer service was not the best in the 12 months leading up to the wedding. Never answered the phone or replied to emails. We turned up for two confirmed appointments that were not in their diary and tried to blame us. They had incorrect information on the files and lost one set of measurements. Two suit jackets had to be changed last minute as they were the wrong size. A real shame for the most well known company for men's occasion wear locally. It seems the post-pandemic demand is catching up with them. In hindsight, I would have bought the men's suits given how pricey it was and the hassle we went through.
The suits are nice, the price is average. In the store in person they're great, helpful and friendly. Trying to deal with them any other way is a nightmare. Phoning them is next to impossible, and if you manage to get hold of them they can be very rude. They consistently had the wrong information on file for me. For some reason they insist on doing everything on paper.
First class service. We had a very special Military event to attend in London and my son and I choose to wear Welsh kilts. Diane was excellent. Very patient and accommodating, put us at ease and made us feel very special. Nothing was to much. Highly recommend Dyfed Menswear
Amazing staff, needed a suite last minute and they came through from me, the quality of the material was brilliant and would definitely go there again
Fantastic service, was worried sick I wouldn't get a suit to fit me for my dad's funeral, but within half an hour of being there I came out with a suit that fitted perfect. Thankyou very much Diane for being so nice and helpful. Would highly recommend Dyfed Menswear!..
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