DWF LLP

Martin, who works in Milton Keynes Store, is very nice, friendly and helpful. He introduced me different choices of flooring products and explained their pros and cons. He also showed us other accessories that made the flooring look and keep better. The after purchasing service is fantastic too! He told us how to return the remaining items. His attitude is very nice and his instruction is simple and clear. Brilliant! Besides, I would like to praise another worker. He helped deliver the flooring products to my home and helped put down the heavy products gently in an appropriate area. His attutide is excellent too! These make the image of Direct Wood Flooring VERY GOOD!! I will recommend DWF to my friends! Thanks a lot!

Excellent place from products to services. Special thanks to Blair who has given us a lot of professional advice. He has been so helpful and patient too when we went back to revise our orders. We highly recommend this company. Cannot wait to see the look after the products are installed !

Well what can I say I didn't actually get in the store we turned up at 6 they are meant to be open till 8 but there was a sign on window saying back in 15 mins so benefit of doubt sat outside for roughly 25 mins still nobody lol so just left hopefully they will be open at weekend and I can Change review

Brought artificial grass from here and laid it but noticed a line in the weave , like a join or something. When I received a hospitality call from the company, I told them that I could see this from my house and so they asked me to forward pictures. I did so but never heard back from them. It's not the end of the world, just a little annoying and I wasn't going to waste my time chasing after their response as I had a feeling that it would get me nowhere or they would have replied to me.

They have sent the wrong floor and I can’t get hold of any one to replace it. We have been on hold for an hour a few times, no response to emails or what’s app messages. We spent £2k on our floor that we can’t use it or return it. Rubbish would never use again Order number W900077696

Good friendly staff who were knowledgeable about products and very helpful. Only downside was they have no samples and have to order them for delivery.

Great place extremely helpful staff

Very very good service considering the young man was on his own working Blair was very professional & knew his job very well

Very helpful staff and great product range

We went in , had a look at the bathroom flooring, made our choice, ordered and was gone in no time, job done.