Dunwell Service Centre

Reviews, get directions and contact details for Dunwell Service Centre

About

Dunwell Motor Group is a family run business that has been trading for over 20 years.

Story

Dunwell Motor Group is an established and professional suppliers of quality used vehicles in Edinburgh and east lothian with more than 20 years experience. We pride ourselves on looking after our customers and providing a service that meets everyone's needs.
We have two branches with over 100 cars in stock as well as our state of the art workshop and MOT centre.

Mission

To assist our customers at the highest level in purchasing and maintaining their vehicles.

Address: 2 Ormiston Rd, Tranent EH33 2DR, UK

Phone: 01875 615553

Website

State: East Lothian

City: Tranent

Zip Code: EH33 2DR

opening times

Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 5:30 PM
Saturday: 8:00 AM – 1:00 PM
Sunday: Closed

Update Info

related searches: Dunwell service centre tranent phone number, Dunwell service centre tranent number, Dunwell service centre tranent address, Dunwell Haddington, Autotrader, Cars for sale Edinburgh, Solid Cars, Arnold Clark

Similar places near

Elf 7 leisure vehicles 612 meters Great car wash owner is a gentleman and is very courteous.

Scottish Caravan Storage 2 km Very well laid out, very good gate system security and very friendly staff. Very ple...

East Lothian Car Sales 10 km In September 2022 we had a problem with the electrical system of our Opel Vivaro. So ...

Torness Motors 19 km Had a flat tyre went to see the boys at Torness motors, they guys delt with me straig...

Reviews

Good service for mot and honest feedback. I need new tyres but not just yet.  They gave me a price that day so great follow up service / sales which I like. I've yet to decide if I go with them but if I do then I'll update my review.  I plumped for them to fit the tyres and shocks and was very pleased. 5 stars now.

Excellent customer service, Car was flawless, hand over was effortless, could not recommend Dunwell enough. Very friendly and welcoming. Thank you very much for making my purchase an enjoyable experience. Will definitely be back.

I went into this garage on Thursday, their Tranent branch and was immediately approached by one member of staff, as he left to fetch a focus for me to test drive another salesman approached me and directed me to cars that looked at though they had bumps fixed with spray paint. The first salesman came back and left the engine running while the second handed me trade plates and asked where I was going. Didn't come on the test drive and did not check to see if I had a license. Straight away the brakes when pushed pumped against my foot. I then pulled over to look under the hood and discovered a crazy amount of electrical tape on all cables. I started the engine and my friend pointed out the exhaust must've had a hole in it as it screamed. Driving back I attempted an emergency stop at 15mph and the car didn't stop for at least 7 ft and then the clutch got stuck to the floor and needed a good pull in order to get the car moving. I got back and I was very angry, I went to tell the salesman what happened and he put his hand in my face and said "that would be a no then" and walked away from me. Unless you have a death wish or enjoy poor customer service, avoid this place!!!!  As I can't respond I would like to point out I had actually left Was not dismissed but quit Arnold Clark at the time of my visit due to a new job oppurtunity which is why I was looking for a car in the first place. I am not shocked by you not having a record of me being in your branch as I previously mentioned, no details were taken from me. Your customer service is poor and trying to slander me as the owner online isn't the appropriate response. I am not shocked by your attempt to say I was not in and did not test drive , I can only assume that due to the state of all your cars you do not take details for instances such as this where a customer writes a review and you can say, no record of them so that you get no backlash from your higher ups. Your sales team is a shambles and the place is a joke. I wouldn't take a car from here if it was free and neither would the 6 of my friends that were going to purchase with yourself before I told them about my experience of which I had a friend present too as being female we are taken for granted.

Just bought a car from Mark at Dunwell Motors Haddington, aka Bypass Service Station. The car was for my daughter and right from out initial contact to picking the car up the service was 5 star. No oversell when viewing cars and after choosing a really nice VAUXHALL Corsa the car was promised for delivery in a couple of days which suited us fine. Competitive prices as well having shopped about a bit on Autotrader don't think they use Auto trader to sell their cars Well worth paying them a visit I would say. 3 month warranty on the car thrown in which I wasn't expecting. A Mackay East Linton

I'd put no stars if possible. Avoid at all cost! Sold us a dodgey car, not even had it for 4 months and the clutch completly went, they tried to blame us even though they had ensured us that it had been serviced. The sale team was horrific to speak to. Absolute cheek!

After seeing car a week ago and putting deposit down on it, i was very happy with it all. All work was completed which i asked with no questions asked, car was ready and very clean outside and in for pick up yesterday and flawless customer service until i left. Thanks again guys!

Bought a car fron their Haddington branch on finance and noticed a few issues with panel alignment and trim fit when I got the car home, turned out to be a cat d write off. Car was returned and finance cancelled but car wasnt "minted" like the salesman described on the phone who claimed to be paint and body expert. Beware! They tried to pull the wool over my eyes.

We bought a Land Rover freelander on Friday, very happy with all aspects of sales and services. Thank you to Marcus and team we will certainly recommend you to friends and family.

Took a car a test drive the brake kept pumping when trying to push it down wouldn’t perform an emergency stop and while trying to change gear the clutch was stuck to the ground. Company said it was a good car! Avoid this place!

Recently bought a bmw 525d from here there was an issue at first which was later resolved with great customer service and responses from terry and Marcus who helped resolve the issue in the end

Comment on this business

Map, Satellite View
Street View

Directions to Dunwell Service Centre with public transportation

St Martin's School 110 meters

106

108

N106

Police Station 110 meters

106

108

108A

109

110

112

113

N106

N113

X44

Ross Crescent 150 meters