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Duet Cusine

  1. Birmingham
  2. Birmingham Restaurants

Reviews, get directions and contact details for Duet Cusine

Duet Cusine
Address: Unit 1 Fort Dunlop Fort Parkway Erdington, Birmingham B24 9FD, XWM, GB
Phone: 0121 748 1234
State: XWM
City: Birmingham
Zip Code: B24 9FD

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Reviews
From the moment we arrived to the moment we left, I can't say anything wrong. The staff and waiters were extremely welcoming and very friendly and seated us to our table within a few minutes. The waiter who was with us was very friendly and helped us choose what to order. The presentation was very professional. It's a lovely family friendly place to go to. The food was absolutely amazing and I cannot say there was anything wrong with it. I would highly recommend coming here for a family night out
I booked this for Christmas, they said I had to pay a deposit, which was fine, this was paid. Then they called me on Christmas Eve saying they couldn’t open on that, day, which is totally understandable, even though it ruined our plans, so I asked for a refund of my deposit. They are refusing to refund me my money, it’s not the money, it’s the principle, I have called over 5 times, and the person on the phone said they will do it the following day, and it still hasn’t been done, it’s been over 2 weeks. They are ignoring my messages, and now I being forced to contact my bank fraud team as this is totally unacceptable. I myself run a business and this is not how you treat customers, I will never order food from this place due to the unacceptable customer service. I am happy to remove this review as soon as my money is refunded to me. Not happy
DO NOT GO!! The food was awful.. £4 for a small slice of burnt garlic bread. The chicken tikka masala was too sweet and when we explained that it wasn’t right she was very rude and said we still have to pay for it even if we didn’t touch it. They lock you in the restaurant… they locked the doors after we sat down?? Please do not visit!
Absolutely disgusting service, can't say anything about the food because I haven't gotten any! Ordered food online, after waiting over an hour, asked for an update by text, heard nothing, then called the restaurant and was told it had been delivered, I received nothing. I now have to arranged dinner for 2 hungry children, on a school night. I was told I would receive a refund, no offer of actually sending the food. Don't waste your time or money!
Totally disappointed jalfrezi container just over half full egg fried rice container just over half full. Tandoori main 5 pieces of chicken salad rice not needed as there's no sauce naan bread not needed as again no sauce not worth £32 not even worth £22 I no now why the restraunt was empty on a Saturday night at 8pm
High expectations quickly squashed to smithereens! The Valentine's menu was over priced and sooo underwhelming. A choice of Italian or Indian- no you can't mix or match as the waiters have been serving since 11.30! Hubby had the indian lamb chops and paid extra to also have the chilli paneer, the chops were ok and the paneer was nice, my Italian prawn starter the waiter made a point of pronouncing 'correctly' was delicious. The self proclaimed expert at Italian food waiter did the same as I ordered my Italian main of fettuccine pollo pronouncing it himself 'correctly' and arrogantly. I asked for no mushrooms- are you allergic or just don't like them??? Hubby went for the chilli chicken and rice, although the taste was ok, there was hardly any chicken and portion was so small served on the plate which went cold very quickly. The pasta was very bland, I asked for salt and questioned the lack of peppers and onions that was in the description to which I was told 3 times it was authentic Italian, yes, in the 3rd comment I had to tell him I had eaten Italian before and he offered to 'indianify' it, of course, I am Asian so I must not know anything but Indian food, ok, I thought at least it will be edible and I don't mind a fusion, well it came out reheated with the addition of chilli flakes! The night was consistently bad as it ended in a 'lover's gateau' which was a Costco carrot cake ruined by cheap chocolate drizzle, disappointed in myself that we were too polite and didn't walk out sooner.
Food was tasty and fresh. Well made. Set menu for Valentines day but the choice was great. Indian or Italian. Very relaxed, calm surroundings. Polite staff. Would definitely recommend.
I am waiting 2 hours for food. Estimated delivery time was till 17:45. It is 18:33 now and I still didn't receive my order. Just eat texted me over hour ago that driver is on his way but he didn't show up. Can't even contact the restaurant. That is a joke!
Been here several times now and never had a bad meal! This time it was a mix grill starter and fettuccine a la polo creamy chicken and mushrooms pasta delicious! Good, prompt service and great choices of Indian and Italian dishes. Parking is free as the restaurant validates your parking token.
Heard a lot about Duet and decided to take the Mrs. halalfoodie there to celebrate our 25th wedding anniversary. For starters we had Scampi Fritti which was prawn fritters and Funghi Italians a mushroom dish. Prawns turned out to be disappointing as they were bland and flavourless and a little chewy. The mushrooms on the other hand were amazing and more than made up for the disappointment of the prawns. For mains we ordered Pollo Speziato which was a chicken breast in tomato and onion sauce and Carre Dagnello which was lamb shank I’m a rosemary gravy. Mains were average. Overall an average dining experience. Please note although the food is halal, they do sell alcohol.
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