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Dr Michael Morgan

  1. Thatcham
  2. Thatcham Doctor

Reviews, get directions and contact details for Dr Michael Morgan

Address: 29 Wheelers Green Way, Thatcham RG19 4YF, UK
Phone: 01635 868006
State: West Berkshire
City: Thatcham
Zip Code: RG19 4YF

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Reviews
This has been my GP Surgery for my whole life (I'm 25). Over the years I've not really had any issues with any of the GP's. However the biggest issue I have had throughout the experience and more so over the last 6-12 months is that it's next to impossible to get an appointment. A normal booked appointment is often a minimum 2 week wait, and while there are slots at 8:30 and 11:30 to call and book for same day appointment, it's very, very difficult to get one. My partner has also found the same, calling at 8:30 or 11:30 results more often than not in a "line busy" - so you are left to re-dial many times (in one case we had to redial over 100 times) before we got through, was on hold for nearly 5 minutes, only to be told there was no appointments left. I do appreciate that the local area has grown a lot over the last few years with new developments and what not, but the Surgery has not been able to keep up with demands - Maybe a different way of booking appointments can be made, for example web booking. I would like to re-iterate that the staff and GP's themselves are by and large excellent and once you actually get through and see a GP it is a pleasant experience, but the booking experience is very frustrating, and I do appreciate that this is not specific to this surgery but hundreds of doctors surgeries across the country.
8 years ago (20-03-2017)
Had no issues with availability and always a friendly, professional service from all staff. Will be sorry to leave this practice after two years, but a move to Andover beckons!
10 years ago (09-02-2015)
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