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Reviews, get directions and contact details for Dominos Pizza

"Find a wide range of pizza for delivery with Domino’s at Malvern. All our pizzas are made using 100% mozzarella, vine ripened tomatoes and our signature fresh dough."
Address: 124 Worcester Road , Malvern WR14 1SS, WOR, GB
Phone: 01684 577788
State: WOR
City: Malvern
Zip Code: WR14 1SS


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Reviews
Wrong order given, ordered 14 wings, garlic bread an d 7 spicy chicken wings and the pictures are what I got, total cost £17.97, feel totally ripped off, was not going to drive all the way back, will be careful next time. Advice ....... CHECK YOUR ORDER BEFORE LEAVING SHOP.
Wish I could give them zero. I ordered a delivery 2 weeks ago using the app. I rang them straight away to cancel the order after I needed to do few changes. I didn't have the chance to order again. They took my money. I have been trying to get hold of the manager and I have been told different excuses and that the manger will get back to me. Its now 2 weeks and I am still waiting for the manager who is an embarrassment to the word manager to get back to me. They are now egnoring my calls. I hope they see our reviews so that they can improve their services
Use this branch quite abit.. food always good and hot, any issues have always been rectifiedFood: 4/5
This time they deserve a medal for worst pizza experience ever. Ordered pizza for my partner and parents, firstly, it took 2 and a half hours to actually arrive and didn't even get a sorry or anything - the guy was actually really rude when I called and told me it would be five minutes when actually it took another half an hour - When it did finally arrive, two of the pizzas were cold, one of the pizzas which was supposed to be vegetarian had a piece of chicken on it so they had to share some of mine - when I called to ask for the one pizza to be refunded he rudely told me that he would make me another one and send it to me, insisted on it really pretty sure after two and a half hours we didn't want to wait even longer for another pizza finally agreed to give us a refund which still hasn't gone into our account so I doubt he actually did it. No sorry no nothing and he put the phone down on me whilst I was saying thank you for the refund And to top it all off, my dad who had the other vegetarian pizza found something really weird and hard in it like a bone but not sure and it nearly broke his tooth - it was rock solid. We all ate what we could because we were really hungry but then felt really dodgy afterwards. Never again. Never. Ever. Ever again. I hope they get shut down...
This is the 2nd time I have ordered from Dominos Malvern and had a terrible service. The first time, my food was extremely late despite the tracker saying it had been delivered already. When I called to enquire, the staff were rude and put the phone down on the side so I could hear them chattering away for a good 5 minutes at my expense before answering my questions. Tonight, they forgot part of my order and when I asked the driver about it he just looked at me at bit blank and suggested I call them if I wanted the rest delivered, as if I was asking for a special service! For the price I was paying I at least expect them to be able to fix their mess for me instead of making their customer jump through hoops to receive the food they've paid for! It's been a further 45 minutes now and I am still waiting for the rest of my order. Honestly, I've worked in customer service so I know it can be tough, but these guys really need to sort themselves out.
Great pizza, and very reasonable delivery time
Good pizza, quick service.Food: 4/5
Great service, friendly staff... The Strippers are so tasty, I think sometimes they could do with a bit longer in the oven. Maybe if you're not too busy. Open the oven side window to give them 1 and a half. The quality of pizza here is very high. You're looking at about a 7 point pie minimum! I have been to many other franchises and never as good as what I know of from this one If you've had a bad Domino's in the past, give this one a try.
Ordered online money went out and when I arrived they told me they did t get the order and didn’t offer refund, avoid
Same as last reviewer. Unfortunately got one pizza minus the Meatballs, that I added to both. I'd of been happy if they'd just dropped some off to add to it but no. Have ordered the same thing many, many times. I was just greeted with a Facebook messenger call blasting in my ear, the girl appeared to deal with that first then asked "what was the address again?". I told it her and she simply said "it isn't written down." I asked what she meant and she said "well it ain't written down" I pointed out I needed a little elaboration and that was what I'd ordered, the same as before, and was told "well, it isn't written down". I told them to forget it. Customer lost, plenty more pizza shops around and that particular employee might as well be giving out a phone number for one of them. 11/10/20 Nothing has changed. Little one asking for pizza and they are the only place open unfortunately. 25 -30 minute delivery has, so far, taken well over an hour. Called at 50 mins, as app suggested "quality control" for 25 minutes and not "out for delivery". Was told "absolute maximum 5 minutes". I'm staring out the window waiting 15 minutes on from that and not seen a soul. Appalling. Little one has had to have a snack so now will hardly touch it when it eventually arrives. 1 hour 15 mins in. Called again, "apologies, we got busy, free pizza next time". Great. Just need to give ourselves 2 hours notice I guess. I won't bother, thanks....... Left pizza outside and PORCH DOOR OPEN!!! Pizza is cold. Pizza is missing the chicken.
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