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D H S Dental Practice

  1. Heywood
  2. Heywood Dentist

Reviews, get directions and contact details for D H S Dental Practice

Address: 1 Church St, Heywood OL10 1LR, UK
Phone: 01706 764334
State: Greater Manchester
City: Heywood
Zip Code: OL10 1LR

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
This dentist has the most HORRIBLE AND RUDE receptionist that I have ever had to deal with. Arrogant and definitely thinks that she’s better than everyone calling. Doesn’t care, isn’t polite and even threatens not to let your children to see the dentist. I’ve had multiple dealings with her and not one has gone well. I’ve moved myself and my children to a friendlier dentist that cares and respects patients and has time for them. I was with this clinic for around 5/6 years and not once have the noticed issues with my children teeth, new ones have said loads and helped loads this dentist isn’t worth the hastle judt find a new one and leave these worse people ever
the dentist is ALWAYS late for my appointment & usually doesn't even have the manners to apologize for keeping me waiting 15-20 minutes. Last time they apologised to the two people in front of me for the wait but didn't apologise to me-very rude. If I was always late for my appointment with them then I would be struck off. Patients time is JUST as important as the dentists. They opt for treatment that is in their best interests and not the patients. They also tried to over charge me last time too, until I provided proof of what I had paid. They seem to think that because they are one of few dentists left that do NHS treatment that they can treat patients badly. Terrible dentists.
Had the last 4 appointments cancelled on the day on myself and my three children. Highly annoying when arrangements are made with work and schools to go!! Not been to the dentist now since before lockdown.
This rating is purely down to one receptionist Pauline who I've had the misfortune of dealing with a few times as I've had quite a few issues with my teeth. She's rude and even threatened to not let me back in to see the dentist after i was sent back to reception for the local anesthesia to kick all because she had misunderstood everything and was demanding I make payment for a tooth I was having follow up on and had already paid for. She literally argued with me at reception Infront of other patients. Whenever I call and it's her on the phone, i dread it. The other receptionist, Julie is amazing and has always treated me with respect.
This dentist has the worst receptionist Pauline ever known! She is rude And undermining! Don’t complain to her as she will talk to you like a petulant child. She left me from 8am with a loose stitch I’ve bled for 3 days and rings back at 4.30 when the practice is about to close! The dentist butchers you and she has no time for anyone she’s in the wrong job and if they mess your mouth up they take 0 responsibilities for it
Always found DHS dental practice very professional friendly and helpful. Nothing too much trouble. I would definitely recommend this dental surgery.
Very kind helpful put you at ease
So its been 2 months since i singed up i had to ring them and let them know i couldn't make the first appointment they give me as i work late and the appointment was to late for me but its was 23 hours notice they told me it was not enough but i tried to ring them earlier but they was busy eating dinner anyway forget that so she said it has to he a cancellation so they made me another appointment for the end of the month they text me on the same day that my appointment has been cancelled with no reason but yet that is not 24 hours notice but i have to give them 24 hours notice otherwise it goes down on my name this dentist is the biggest joke do not waste your time sign up somewhere else 2 months can't even get in for a check up how professional
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