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Crystal Dragon

  1. Plymouth
  2. Plymouth Chinese

Reviews, get directions and contact details for Crystal Dragon

Address: 10-11 Southside Street , Plymouth PL1 2LA, PLY, GB
Phone: 01752 250288
State: PLY
City: Plymouth
Zip Code: PL1 2LA

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Reviews
We were walking past and a couple came out of this restaurant and we asked them what the food was like. They reckoned it was lovely so we went up the spiral staircase, and after our initial concerns about the decor and us being the only people in there, we ordered a set meal for 4. Oh, and two bottles of wine! The food was delicious and we were absolutely stuffed. The waiter was young but really polite and did a great job. The total bill was £115. Bargain. We will definitely go back.
The food was absolutely delicious and I highly recommend this place. It is in a great location. The staff was extremely polite and the service was satisfying.Food: 5/5
Absolutely disgusting ordered at 11 didn't get our food till 1 and when it came it wasn't edible at all, cold tasted off, Will not be ordering off them again absolutely dirty
I ordered £25 worth of food, I was a dish short and couldn't eat the food I ordered as I am allergic to onion, and I did state when requesting my order no onion as I am allergic! When I contacted the restaurant to request that the driver collect the food and issue me a refund I was yelled at in Chinese and was told I am angry, I explained I am not angry but disappointed, the lady on the phone apologized and said the driver's phone is off, and she will bring a new dish the next day without onion, I said it was not good enough and she hung up. I am now sat in tears because of the sheer rudeness and audacity of this company. What hurts most is like everyone else I work hard for my money, and never once used my privileges of being a key worker during this lock down, but tonight I felt I had to mention it! My best advice is stay clear of this establishment....they were quite happy to point out the problem but not the solution.
My friend suggested we eat here and despite its 1 star food hygiene rating food safety is good, we tend to agree the best food often comes from the least polished restraunts. We were not disappointed, food was well cooked, hot and good quality. Venue is clean and tidy and staff friendly. We spent around £25 a head including 3 courses and two beers each! Would definitely go back again.
I went here only yesterday and I can say it was a mesmerizing experience. I saw an amazing fish which my friend, who is an ichthyologist which recognized it as a flower horn cichlid something he felt was like a home. We sat down, and we were greeted by a young boy, who was polite and was just helping. The radiator was on and we were even given a hot tray which was incredibly unique. We were given a portion of prawn crackers, which still had the most satisfying crunches still in them. They served good wine and beer and the food was amazing. I suggest if you haven’t yet gone, I’d go on a family trip there. I must say I am definitely going again and I could easily recommend this to another friend.
"EXCELLENT "...Me and my family have just moved here and we have tried a few Chinese takeaways but my god I wish we found you first we have just had ours delivered and it was amazing....the trouble I have with others is the fried rice dishes aren't fried at all but yours is and is lovely even the rest of the family enjoyed their curries too including my 16 month old daughter she had 4 helpings of her dish lol and not to forget your delivery driver he was very polite and happy
My boyfriend ordered food from here via Just Eat on Monday night. Delivery was 45mins late, i phoned after 20 mins and got fobbed off saying the delivery was out and should be with us soon. Then when it did arrivea there was barely an acknowledgement from the delivery guy. The food was barely warm and 4 of our battered chicken balls were still pink in the middle. Not impressed!
Disgusting customer service. I was told a delivery time of 45 minutes.....an hour and half later cold greasy food arrived. When I called to explain I was met by a lady on the telephone with a barrage of abuse; shouting at me that I needed to return the food myself. When I asked to speak to a manager the lady screamed in Chinese. I have never ever had such a shocking experience.it was also the first time I have used tgis restaurant and the last. DON'T GO THERE.
Food was very late, we gave the order by full names of the dishes instead of numbers due to restaurants computer issues and even then after having to wait longer they brought the wrong food. We called back to complain and get the right food and they refused to help or give us the money back. Awfull service.
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Directions to Crystal Dragon with public transportation

Distillery 30 meters
25
Buckwell Street 180 meters
25
The Navy 190 meters
25
Lambhay Hill 270 meters
25
Mayflower Steps 300 meters
25

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