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Crags Healthcare

  1. Worksop
  2. Worksop Doctor

Reviews, get directions and contact details for Crags Healthcare

Address: Whitwell Square, Whitwell, Worksop S80 4QR, UK
Phone: 01909 808082
State: Derbyshire
City: Worksop
Zip Code: S80 4QR

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Reviews
Dr Riddel has retired. This can only be a good thing . Now when you see a doctor they won’t continuously ask about if you smoke . Always rushed in and out . No empathy or trying to understand . More doctors like Dr Abraham are needed .
***PLEASE NOTE. I AM USING A PSEUDONYM*** CRAGS HEALTHCARE IS A SHOCKING USELESS GP PRACTICE. Unless you are mates with the staff, your health can just sod off basically. I am facing the fact I may have a terminal illness, yet I am not able to have a telephone appointment to discuss my test results, or request an urgent referral for an MRI scan. When I ring up at 8am, there are no appointments left, at 8.10 am, there are no appointments for the following day. My results are being withheld from me. If I turn up at either surgery in person at 8am.All the appointments have gone ! THIS PROVES THEY , ARE MAKING ADVANCE APPOINTMENTS FOR THEIR MATES.DAYS IN ADVANCE, which apparently one cannot do. So basically, I can **** off and die, and all their pet favourites can clog up the system, moaning about old age, or the cost of package holidays. I think it's time to move to somewhere else, but I don't trust them not to bodge up transferring my records!
Riddell has Retired This Practice is much better than Before . Doctor Abraham is fantastic , he listens communicates very well and finds solutions and treatments . He has been a great support for me and my mental health. The local nurses are great Yvette,Diane and Lindsey . Unfortunately the health visitor is so unhelpful it’s unreal, been calling us back for past 3 months . Then when she finally did her quote was “ I’m always here if you need Anything” There is a new Doctor who I have not seen yet but I’m told she is very helpful . I changed my 2 star rating to 4 stars recently based on the improvements in reception, nursing and Dr Riddell retiring .
After returning to the village, I was concerned about going back to Crags Health Care Whitwell as I had seen horrendous reviews. However, I have been to the surgery on three occasions. Each time, all staff were professional, friendly and accommodating. This especially applies to one of the nurses I can’t remember her name! who had all the time in the world for me and made me feel very welcome. Best practice I’ve been to.
Avoid! This surgery is not fit to be called as such. The doctors are useless, they do not perform basic tests and such that virtually all other doctors would perform. The male doctor never actually seems to examine, just says stuff and then expects you to be fine with his none existent health care. The receptionists are very unprofessional. The staff in general can be nice, but this dioes not make up for the general lack of professionalism and standard of care that is unfit for an NHS institution. If no stars were an option, that is certainly what they would get. It really needs closing down
Very poor GP practice. Hard to get a face to face appointment. Takes till near closing time to get a phone back or not at all. Phone practice to ask if they are phoning back was told I was phoned and they left a message. Really because I had the phone with me the hole day and I don’t have an answering machine so where is my message? Also one GP in particular has really bad manners and is very rude to patients. Should be investigated and managed properly.
This surgery is horrendous, Dr Gerraghty won’t even acknowledge basic human right laws and disability discrimination laws. She believes that no one with a disability, breathing difficulties, anxiety problems or any other medical condition should be allowed to leave the UK, she believes that anyone that falls under this umbrella is a danger to everyone else and should not be allowed on an aeroplane. She Flat out refused to sign an exemption letter, As the other reviews state, There is no actual care given, no through investigation, The Dr didn’t even request to see the covid negative test I currently have! Her assumptions were already made before the call! Shameful behaviour from a Health care professional.
I'd give it 0 stars if I could! Most of the doctors are useless, ring your prescription in ends up being 2 or 3 days late. I've changed too clowne doctors surgery never had a problem up there.
Great doctors practice. After living in Nottingham where it was a struggle to get seen by a GP this is a refreshing change. Always been able to get an appointment on the day when needed, the one time they couldn't get me an appointment they sorted me out with their twin centre in the next village over. Staff are always polite and friendly.
Dreadful. Practice manager arrogant beyond belief when faced with a complaint about the staff. The senior medic Dr. Riddell no better; repeatedly called me a fool when I complained about the attitude of the practice manager. Appear to have totally forgotten that they are there to serve the public not the other way round and that presumes they had ever grasped that principle in the first place. If I could give them 0 stars I would Avoid at all costs
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