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Costa

  1. Batley
  2. Batley Coffee & Tea Shops

Reviews, get directions and contact details for Costa

"Counter-service coffee chain offering hot drinks, iced coolers, sweet snacks and sandwiches."
Address: Centre 27 , Batley WF17 5JX, XWY, GB
State: XWY
City: Batley
Zip Code: WF17 5JX

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Reviews
This was my second time having coffee here, and I have to say, the taste of the coffee at this location is absolutely fantastic and truly stands out from all the other branches. It’s just amazing! The flavors are rich and unique. On top of that, the staff are incredibly friendly and welcoming. They always make sure you have a great experience. If you're a coffee lover, you definitely need to try this place!
Please don't confuse this Costa in the NEXT clothing store up the escalator and turn left with the one a couple of doors along at ground level. My experience of each was very different and so I choose the café inside Next whenever I am in Birstall. The Costa in Next provides a great, friendly service, even when they are busy. The manager, Alia, always has a smile and makes me feel welcome and this attitude infects the staff, even the new team members, creating a great atmosphere. Midweek lunch times are usually very busy, so service can be a little slower, but still friendly. Apart from the occasional hiccups with deliveries, they always have a great selection on display, although I have my own go-to items that the staff remember. However, being located inside the Next store does mean I have started spending more on clothes too.
Came in to get a baby chino for my daughter as i have at other Costa establishments. There was a long cue as expected for 1pm on a Sunday, which was managed well. However, when asking for the chino, i wasn't expecting confusion. They didn't want to provide me with the free drink as it is everywhere else and add a charge for syrup. Instead, they took their time talking to each other and playing around on the system, trying to charge for the drink. After a few minutes, I got a little impatient and told them just to charge a small latte so I could get my daughter her drink. They did apologise for the confusion. If you're looking to get a baby chino, dont go here!
The barista older, short with blonde hair was rude - talking to the young staff like they were morons. Asked her for the marshmallows I ordered and rather responding to me she shouted the demand towards the younger girl on the till. Clearly doesn’t like her job and not very good at it either. Flat white wasn’t a flat white
Decent brew. It's usually quieter than the costa a few doors down. Nice coffee
Very happy with service... Staff there amazing and very friendly. Everyone smile and helping each other. We got 2 coffees and 2 deserts. Very tasty food and coffee... higly recommended
Brownie and my usual salted caramel crunch with coffee and cream. Tastes great as always. Only downside the lady passed the brownie upside down and all the caramel came off but not too fussed still tastes lovely.
Most staff are rude. Slow and rude service by staff. Food and drink is 9.5/10. The price is quite reasonable and the interior is very nice and quite vast.Food: 5/5
The staff were warm and friendly. The noise from I presume the coffee grinder was like a jumbo jet. Like all the nationals hard floor lots of window glass and hard ceilings let noise bounce around so you shout to be heard. Coffee was Service: 5/5
Amazing service for the last 10 years by Antoinette always feel welcomed with her professional manner especially when we come as a family with kids. We are a regular customer at the Birstall store and the service by her and team is amazing. Don’t feel rushed it’s very peaceful . She needs a bonus pay Costa team. Thank you
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