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Reviews
Nice enough place, not too busy on a Thursday morning with a good cross section of people from mums with buggies to retired people. Clean and service was efficient but seriously, nearly £4 for a black coffee? Perhaps I'm just tight but it's £1.50 up the road and you get free refills.Service: 4/5
If you're looking for a peaceful and quiet coffee spot in Chester Le Street, Costa Coffee's upstairs might be the perfect place for you. With the entire upstairs usually empty, it offers a tranquil and secluded atmosphere, allowing you to enjoy your cappuccino away from the crowds.
The service is always slow as it is in any Costa as they are making drinks fresh. There is a limited amount of gluten free food available, mainly pre-packed sweet treats. There are rarely any sandwiches which is disappointing as some Costa’s do have ready made GF sandwiches. The shop itself is often loud & tables are dirty as staff have not managed to clear them. There are a lot of young kids who come in/out & go up stairs without buying anything but staff do not approach them. This adds to the noise. I will visit Costa as a last resort, due to the increased noise levels & dirty tables. I do like the coffee though.
Clean & spacious. Two floors, three toilets including disabled toilet on ground floor. Free parking within easy walking distance through St Cuthbert's Walk Morrison's limited time parking- beware parking penalty charges if time is exceeded.Parking spacePlenty of parkingParking optionsFree parking lot, Paid parking lot
Great little spot friendly staff great breakfast deal Well worth visiting before 11 amFood: 5/5
I do like a Costa now and again and the offer of a free coffee courtesy of my app purchases proved too great. Service was good, guy serving was good, quick and pleasant. The coffees are made right next to the till but there is zero interaction with the patrons? Coffee was made, plonked down in my takeaway cup as the dishwasher was not working that day and heard 'flat white', not a flat white thank you, there's your flat white...doesn't take much to be pleasant no matter how bad your day is going. Was clean, no cluttered tables downstairs so all in all not bad, but as my school report always actually never said, 'MUST TRY HARDER '
Can't comment on the food this time, but it's Costa so you know what you're getting, but the service is a different matter. Just been in about 7.55am this morning, I think there was one other customer in the store, already seated, no queue. The guy behind the counter was visibly making up someone's order but didn't even look up to acknowledge or greet me. Nothing even as basic as eye contact or a smile. So I walked out. Costa, a general greeting isn't even something you should have to train your team to do, it's basic common courtesy.. Do better.
Chain coffee shop which Is well spaced out in the High St which is popular and staff are friendlyFood: 4/5
First time I've been in any costa.staff are friendly and had a large hot chocolate but wasn't the best I've ever had.
Favourite place to have coffee and snacks, mainly nice and quiet. Good staff and the young girl who works here is always lovely and gives excellent service with a smile. Food: 5/5
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