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Costa Coffee Within Great Western Hospital

  1. Swindon
  2. Swindon Cafe

Reviews, get directions and contact details for Costa Coffee Within Great Western Hospital

"Counter-service coffee chain offering hot drinks, iced coolers, sweet snacks and sandwiches."
Address: Main Entrance, Marlborough Road, Swindon SN3 6BB, UK
Phone: 07795 426829
State: Swindon
City: Swindon
Zip Code: SN3 6BB

opening times

Monday: 6:30 AM – 8:30 PM
Tuesday: 6:30 AM – 8:30 PM
Wednesday: 6:30 AM – 8:30 PM
Thursday: 6:30 AM – 8:30 PM
Friday: 6:30 AM – 8:30 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 9:00 AM – 7:00 PM

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Reviews
Painfully SLOW service!! If you’re in a rush for coffee or in need for food quickly, just don’t bother, go to the canteen opposite it’s so much quicker… even if the canteen has an extensive queue… That said it’s a Costa, perfectly good coffee and food we would just like to be served in less than a 20min wait. Regular visitor 2-3 times a week and regularly go to the canteen opposite!
Coffee was fine, but the queue, extended way outside the shop, so it is popular,
Shocking service, staff as usual far too slow. One needing about work boxes, stock take and chatting. Half hour in queue before my chemo with only 4 people in front of me. Had to leave as ran out of time. Even a surgeon had to leave. There seems to be more importance given to staff who had ordered in advance. If that's the case at lunchtime, have more staff working the rush hour!!! Very disappointed.
Staff very helpfull bringing my drink to a table as I was on crutches
Really good. Served very quickly. Social distancing excellent. Had plenty of time 2 have couple of coffees and read book whilst waiting 4 my husband who had appointment in hospital.
Very bad coffee.......ordered black americano and it was watery and tasteless!
A lot like most Costas you're used to! But it was very very crowded indeed when I was in there and no one was bothering with masks at all which is surprising in a healthy care setting. Same coffee as usual but did feel sorry for the two people working as it seemed like there needed to be a lot more!
Busy to be expected but efficient staff
Visited today after a hospital visit. Terrible service. I was queuing for my order and was very rudely asked what drinks I wanted by one girl. Then another girl asked me what food I wanted. Made it very clear she wasn’t happy because the till wasn’t working. I said 3 times I was eating in yet food was all put into a bag. The girl was who making my drinks then asked the woman behind me what I wanted. I was confused as to where my drinks were so I said to her ‘sorry, are these my drinks?’ and she very rudely replied ‘well, yeah?’ For all I know, they could have been someone else’s. Very rude, poor service. Will not be going back. Staff need to learn basic customer service and manners.
Been here several times whilst a patient at GWH. Also been several times and it's not been open, despite it being within the advertised openung hours. The staff are rude, as if they would ratger be anywhere else but here. 2 members of staff were having an argument instead of serving customers, which was very awkward for everyone to witness. On one occasion I ordered and paid for a drink with cream and immediately after paying was told there was no cream. I was not told prior to paying which would have enabled me to potentially order something else instead. I've given 2 stars as the coffee and food is nice, as is usual with Costa products.
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Costa Coffee Within Great Western Hospital map

Directions to Costa Coffee Within Great Western Hospital with public transportation

Great Western Hospital 70 meters
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Great Western Hospital 80 meters
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Great Western Hospital 100 meters
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Common Head 330 meters
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Common Head 360 meters
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