Conran 2

Great spot for everyone interested in design! You can spend hours here, better prepare yourself

I enjoyed my shopping time here. Loved the ambience and found many cute little stuffs.. But it is a bit expensive..

Brilliant service, both online and in store. Special thanks to Alessandra Z from the lighting department, who has been ever so helpful with my inquiry and has proven great communication skills by following up with me and resolving my inquiry in a timely manner. Thank you!

ZERO STARS: AWFUL CUSTOMER SERVICE - DO NOT GIVE THEM YOUR MONEY We spent £11,000 on a dining table and chairs. They very happily took 100% of the money in November 2022. Expected delivery was in February 2023. It's a long one, but bear with as it is definitely a good warning for anyone considering a major purchase with them... The February delivery date came and no one in the Conran shop contacted us. I had to chase them to eventually be told that there were delays and we would now receive in March. The new delivery date came, and again, no one in the Conran shop contacted us. Again I chase them and am now told that the table will be delivered, but no chairs as they are delayed. We don't want the table without the chairs, obviously, so when we complain about this they say - no problem, we've sorted it and your chairs will arrive with the table. Except on delivery day they just send us the table. When we phoned them they said - oops, sorry! That person shouldn't have promised you the chairs. They're not ready and will be delayed until the 1st April. So 1st April comes, yet again, no one contacts me. When I ask them where the chairs are, unbelievably, I am told - oops, sorry! it was a typo, they are actually due on the 21st April. So, 21st April comes, again, no one contacts me. And to our continuing dismay am told - oops, sorry! supplier issues, they are now looking at May delivery. But they really mean maybe they will come in May, who knows right?! Could be a typo, could be someone with no idea what they are doing, could be someone having a laugh. But no worries, they are sorry for the inconvenience. So to sum up - we have a dining table, but no chairs and are currently out of pocket almost £6000. There is no end in sight to this absolutely farcical and horrible experience we have had with Conran. They are not transparent about delays and issues, and do not provide any meaningful customer service. We are 100% dissatisfied with our experience.

Very great place for home goods like candles, kitchenware, lights. They also have a good section for kids' toys. And inside the shop, there is a nice coffee shop, where you can have very light meals, soup, stews. For people with allergy, you can choose oat milk, soy milk or almond milk for your coffee. They also have some cool flavors late like beetroot or turmeric.

First time in ages but what a great experience lovely attentive helpful staff and some really unique products. Had a really fun time here can’t wait to explore the rest of the it

As a person involved in design that can be a heaven spot on earth while your wallet can be just hell. The selection of brands is great but in some of them, there is a big lack Alessi for example. The coffee makers section is a bit disappointing, as I was expecting more variations of brands and types.

I visited the Conran shop at Marylebone to buy a set of 6 Vitra chairs which are currently advertised as on sale on their online shop the online shop says that these particular chairs are on a 20% sale and that Vitra also offers 6 chairs for the price of 5 until the end of January. At the shop we were told that only specific colours of the Vitra chair are on the 20% sale for stock clearance and that the 6 for 5 offer cannot be applied if we are buying the chairs with 20% off. None of this is mentioned on their online shop. We were also quoted £90 for delivery within London. I ended up buying the Vitra chairs from Heal's with a 15% discount irrespective of colour, the 6 for 5 offer applied on top of that and free delivery, saving myself £600.

But of treat going round here. Great inspiration if you can't think of a gift. I got a lovely panettone from Milan.

Amazing design shop, definitely worth the visit.