Reviews
Helpful staff, can't remember her name but we have our favourite customer rep there, spot on in sizing and makes the kids feel comfortable. Other staff members are nice as well. Atmosphere welcoming. 4 star is not a reflection on staff but the store doesn't have a wide variety of trainers and school shoes for the kids any more.
Not impressed! Didn’t have my size in store, so the assistant insisted I did a home delivery order in store. I didn’t want this option, so she rudely turned away and walked off.
First time I got a pair of shoes, got home and there were two different colors in yhe box. This time, we purchased some school shoes for my 4 year old, other kids were getting offered stickers, my lil one had to ask what she had to do to also get stickers. On the plus side, I love that they do shoe fitting and the quality of the shoes is good. I would recommend.
Absolute amazing customer service!! They don't do Emergency services discount on child's shoes. Only adults. But still great place.
Nice store helpful staff.
Helpful staff without being pushy and they know their stuff. Also, please note that if you order online for delivery to the shop they don't make anything out of that transaction. If you order through the shop they get commission. Go on, do the right thing......
Great products but the staff should understand and pay attention to our requirements in the first case other than trying to push their recommendations. Other that that all good.
Lovely friendly gentleman served us, went straight to find the cheapest available shoes for me, after measuring my boys' feet, without needing to be asked. Brillaint service, and obviously good shoes as you would expect with clarks. Happy days
Small place but enough competent staff. Good sales. They sell faulty products, though. E.g. there was a bag with a mark and they wouldnt have another one, but they would sell it at the normal price. That was a shame. But the rest, ok.
Good service and lots of things were in sale at the time too. My kids both enjoyed getting their feet measured which makes a nice change!