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Reviews, get directions and contact details for City, University of London

City, University of London

About

City, University of London is a leading global University committed to academic excellence, focused on business and the professions and located in the heart of London.

Address: Northampton Square, Clerkenwell, London EC1V 0HB, UK
Phone: 020 7040 5060
State: Greater London
City: London
Zip Code: EC1V 0HB

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
I have no complaints about the studies and the university itself. But the people who work in the coffee shops etc. are terrible. A barista literally snatched my card out of my hands when their terminal wasn't working and I was trying to pay, was rude to me, and left me to blame that the terminal wasn't working. They didn't respond to my comments to return it, only after the same rude response did they return my card to me. When I asked if the coffee they gave me later had alternative milk, they brushed me off. Disgusting.
During term time there is constant staff protests at this university distributing local residents, this has been happening for the past few years. There’s must be frequent disruption to students education whilst the staff protest, I would advise any potential future students to be aware of this
International Student Registration ProcessnnAs an incoming international student at City, University of London, I feel compelled to share my observations regarding the preliminary registration process. Please note that this review is focused specifically on the initial stages of registration and does not reflect my overall experience with the university.nnCommunication Challenges:nnOne of the most significant hurdles I’ve encountered is the difficulty in contacting representatives from departments dealing with funding, student loans, and tuition for international students. Despite multiple attempts, I have been unable to reach anyone via phone, and the switchboard operators have been unable to assist effectively. This lack of direct communication has made the process of finalising my transition to the UK overwhelmingly stressful.nnResponse Times:nnWhen emails are sent, students are advised to wait 5 to 10 business days for a response. Unfortunately, responses received are often insufficient, requiring further clarification and additional waiting time. This cycle of waiting and uncertainty has been particularly frustrating given the approaching start of the academic term.nnRegistration Timing:nnWe are nearing the start of the academic year, and yet critical registration issues remain unresolved. The process, which began in early August, has not seen the necessary progress, with less than two weeks until term starts. This delay is concerning, especially considering the high stakes and expenses involved for international students.nnSuggestions for Improvement:nn1. Enhanced Communication Channels: It would be beneficial for the university to improve their communication channels. This could include having dedicated staff to handle international student inquiries during peak registration periods.nn2. Increased Staffing: Given the volume of enquiries during registration, additional support staff could help manage the workload and ensure that responses are timely and accurate.nn3. Streamlined Processes: Simplifying and expediting the registration process could alleviate stress and help international students transition more smoothly into their new academic environment.nnWhilst this review reflects only the initial stages of my experience, it is crucial for prospective international students to be aware that patience will be necessary during the registration process. It is my hope that the university considers these observations to improve the process for future students. Despite these challenges, I remain hopeful for a positive overall experience at City, University of London.
A multi sited university campus based in the city area of London. Attended for an open day. The multiple sites revolve around a central green area and have interlinked walkways between each site. A semi modern site with a 5 level library but clean and presentable inside. Has approx 3 tube stations near by but approx 10min walk to each. Nice place
My experience is related to being a postgrad research student. I have previously studied at 3 other universities prior. My student learning experience has massively been disrupted by constant redevelopments every year. For a long time refurbishments have caused extremely loud drilling including over exam seasons, making many 'learning' spaces completely unusable. Sometimes, whole sections of the library have been closed too. Also, within some of their assistive technology rooms, the doors sometimes do not work when you tap the ID, meaning you are stuck there. This is a huge safety concern should there be a fire and you are disabled.nnThere is also an ongoing mice problem, which adds to the disappointment as it raises many health and safety concerns and also how this hasn’t been addressed after 2 years.nnI have additionally had consistent IT difficulties with computers across campus over the last year. Either they freeze or are very slow, don’t work or I have difficulty signing on. I have reported these instances each time, however the problems soon return a month or two later. I don't understand how this can be an ongoing problem at a university. I wish they would invest more into resources here and bring in better computers.nnI also would say training opportunities have been satisfactory, but nothing great. As a postgrad though, looking to gain skills and opportunities to progress my career I would expect more from City University as what has been on offer over the years, as it has been limited compared to other universities.nnInvesting and caring more into how students learn best, the actual student experience, professional and academic development opportunities, I believe all outweigh more than constantly renovating buildings for long periods every year and having poor IT systems. It appears spending is more focused on external than internal students.nnI’m left disappointed and dissatisfied with my experience as a PhD student at City, and I hope things improve for prospective students.
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