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Reviews, get directions and contact details for Citibank UK

Citibank UK
Address: 33 Canada Square, Canary Wharf, London E14 5LB, UK
Phone: 020 7500 5000
State: Greater London
City: London
Zip Code: E14 5LB

opening times

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
I like the brand and the history but as a retail client for 5 years now I have to admit the service is very poor if you compare with other brands. But possibly this is just in the UK. Maybe they could invest a bit more on their solutions and customer service. Not even a credit card is offered and only one branch in London exists with the wrong closing hours posted. No mortgage solutions offered or loans too.
7 years ago (08-03-2018)
0 is what this bank deserves. Do NOT ever go near this bank. i have been trying to do an international money transfer over a month now. But i am guessing they must have a terrible team and brokrasi that no matter how many times i answer their ridiculous questions they keep sending the money back. its awful and also it takes agesss to receieve the money back. They made a fortune in stock market for themselves keeping my money for over a month and caused thousands of pounds loss for my business.. Shame on you idiots!!! Do NOT ever go near this bank!!! i will never ever....
8 years ago (05-01-2018)
I could give them 0 star if I could. They closed my FX account without any prior communication, I was sent a cheque out of the blue for the balance amount and 3 months on my new bank is still chasing Citi to receive the proceeds. Called Citi customer service and I thought I was talking to a robot. I have no words. Stay away.
8 years ago (07-12-2017)
I have been trying to open an investment account for 4 months, I don't know who runs their Global Executive Banking system but it is impossible to get anything done. Selim
7 years ago (14-02-2018)
Don't bank with them, they really only care about commercial, not consumer interests. They have closed all consumer branches in the U.K. and outsource all customer service to a call centre in Manila. Any special request takes 48 hours for a reponse and their website is essential broken, constantly. If you want a global bank go with HSBC.
8 years ago (23-08-2017)
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