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Reviews, get directions and contact details for Chinese & Indian Express Delivery

Chinese & Indian Express Delivery
Address: 77 Merthyr Rd, Cardiff CF14 1DD, UK
Phone: 029 2061 1111
State: Cardiff
City: Cardiff
Zip Code: CF14 1DD

opening times

Monday: 4:30 – 11:00 PM
Tuesday: 4:30 – 11:00 PM
Wednesday: Closed
Thursday: 4:30 – 11:00 PM
Friday: 4:30 – 11:00 PM
Saturday: 4:30 – 11:00 PM
Sunday: 4:30 – 11:00 PM

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Reviews
If I could give this place zero stars, then I would, as 1 star is too generous. Zero customer service skills and the staff have zero competence. I telephoned an order through at 8pm and it arrived 1 hour and a half later only for it to be a completely different order. When I telephoned to query the order there was zero professionalism. No apology and she was too quick to shift the blame on her daughter, instead of accepting responsibility and rectifying their mistake (as we're all human and mistakes can happen). Instead they offered to cook the meal that we ordered in the first place but wanted us to pay extra, no compensation or agoodwill gesture for the inconvenience. They brought the replacement meal out 1 hour later so 10.30pm before getting the chance to eat yet they wanted to charge us an extra £3!!!! Even though it was their mistake in the first place!!!! The woman who said she was the "manager" has a serious attitude problem and with that attitude I'd be amazed if they stay in business much longer. Never had a problem with the previous owners who couldn't do enough for you. Will not be using this takeaway again!!!!!!!!!
9 years ago (09-07-2016)
I couldnt complement this place enough before but now its shocking after about 3 mouth fulls i couldnt taste any thing my mouth was on fire what i ordered was nothing new it was my most tasty most favourite ever but now ill never order it again. I wasnt asked if i wanted chilli neither has it got a chilli symbol on the menu ow well i wont be ringing again anyway
8 years ago (19-03-2017)
I'm gutted to be giving this dump a 1 star! Ballsed up my order, Infact sent me 16 onion bhajis (only wanted 4!!!!) Didn't send a Tandoori grill yet I was virtually called a liar by a so called manager. And their mess up has resulted in my address being put "on the board" from now on so I take it I'm banned! !! (Really? They've done me a favour!!!) Crap customer service, crap everything in fact. AVOID LIKE THE PLAGUE! !!!! You have been warned! !!!!!!!!!
9 years ago (13-08-2016)
It was lush. The value for money was great as was the portion sizes. The premises looked extremely clean and the food was just lovely. It was nicer than previous Chinese takeaways I've been too and cheaper as well! Was told the food would be ready by 6.20, and it was right on time!
11 years ago (06-12-2014)
Would give zero stars if it would let me. Absolutely disgusting customer service. Called a liar over the phone because they screwed up my order. Sent 16 bhaji's when i only ordered 4 and then banned because they screwed up the order. AVOID AVOID AVOID unless you want to get shafted. New owners have really let the reputation slide.
9 years ago (13-08-2016)
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