Reviews, get directions and contact details for China Red

Address: 4 Grappenhall Road Stockton Heath , Warrington WA4 2AG, CHE, GB
Phone: 01925 213888
State: CHE
City: Warrington
Zip Code: WA4 2AG

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The worst Chinese I’ve ever had! Egg fried rice was just a boiled rice with soy sauce, no egg in it. We spent over £50 for food that was awful. £1 per the tiniest spring roll. Not gonna mention the duck chow main that was just bad and tasteless.
Ordered at 18.45, said it would arrived at 19.24 at 20.35 still waiting and told it’ll be 10 minutes. Not the first time this has happened so will be the last time we use them. Simply not good enough!
Delivery was quick however the food chicken fried rice, appetisers and duck was really tasteless, sauces were watery to the point of embarrassment And what should have been a nice treat became a disappointment
Awful! Food took an hour and a half to arrive even after ringing 3 times when it had been an hour to check where the food was. When it did it was cold and dry. Rang for a refund and said they can take their food back they said they can’t as I have already opened the box. I couldn’t eat any of it and they refused to give me a refund
AVOID! They always get the food orders wrong then expect you to go and pick it up meaning the rest of your food is going cold. When you try to explain it over the phone, they argue and hang up - so rude. They don't take card payments either. Really gone down hill and I won't be going there again!
Have had a number of deliveries & all have been excellent. Great tasty food salt & pepper mixed starter a family favourite. Has always been delivered on time or early with friendly polite drivers. If you haven’t already try China China do it!!
Terrible food and even worse customer service. We have been regular customers of China China for many years now the last year the food has gone down in quality and on 3 occasions the 'vegetarian' dishes came with meat. Last week made and order as we didn't want to drive to go and get food and once the food arrived one of the portions of rice was missing, the rest of food was almost inedible and after informing them immediately of the missing rice they said they would send it out ASAP, and hour later still no rice so rang the restaurant and let them this and that the food was of terrible quality, soggy tofu, cold obviously reheated chips, raw veg in the mains, the restaurant apologised and said they would give us a free order to the same amount to apologise. Fast forward to this week, ordered the food and it was delivered, plated it up and then the restaurant rang to say the chef said we had to pay for it even though they had already acknowledged on the phone we were getting a free order of the same amount as the previous week informed the lady on the phone we would not be paying for it as we were told we didn't have to and we couldn't eat last week's food it was that bad, the lady was very apologetic but the chef was adamant we must pay or give the food back, whilst this phone call was taking place the poor delivery driver had been sent back to collect the food which he was really embarrassed about, chef wouldn't speak on the phone and so had to give the food back half of which had already been opened. Absolutely disgusting, so £40 later had no food 2 weeks on the run and I'd love to know what they are going to do with the food that they took back off us considering we're in a pandemic let's hope it wasn't sent out to someone else.
If only there was a zero rating, this place will win an Oscar for sham and scam. Totally messed a lovely night in Warrington. How on earth can plain boiled rice with bloody dark sauce be sold as Chinese fried rice? Awful, awful and disrespectfully substandard. Avoid at all cost even when in an utter state of stupor. It's a no from me and a big fat zero rating. And oh! If you want to be sick be their guest.
I got duck and plum sauce with noodles was really tasty. Will defo be going again
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