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China Chef

  1. Leicester
  2. Leicestershire Meal Takeaway

Reviews, get directions and contact details for China Chef

China Chef
Address: 79 Hinckley Rd, Leicester LE3 0TD, UK
Phone: 0116 233 6111
State: Leicester
City: Leicester
Zip Code: LE3 0TD

opening times

Monday: 5:00 – 11:45 PM
Tuesday: 5:00 – 11:45 PM
Wednesday: 5:00 – 11:45 PM
Thursday: 5:00 – 11:45 PM
Friday: 5:00 – 11:45 PM
Saturday: 5:00 – 11:45 PM
Sunday: 5:00 – 11:45 PM

Update Info

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Reviews
Amazing food. Love the food from this place. Fresh, hot and tasty. Wouldn't go anywhere else. I'm a regular customer. Tried loads of other places but this is the best. Don't listen to the negative reviews on here. Can't understand how anyone could leave a negative review about this place. You can't go wrong!
Went in today to order a munch box, the food was done fairly quickly and I received prawn crackers with it too. Everything tastes amazing so far and good value for money as I got a little bit of everything
My go-to Chinese takeaway! Whenever we fancy one we always drive from the other side of Leicester to collect as it’s always spot on. Food is always fresh and tasty, AND extremely cheap. Recommend the Munch boxes! You get so much for your money, can easily feed 3/4 people, or 2 in our case lol. Staff are really pleasant and so friendly - wouldn’t go anywhere else!
I'd highly recommend anyone to avoid this company and order elsewhere. Placed an order online on their website at 8.21pm - delivery for 9.41pm. At 22.13pm we had to call to find out where our food was for us to be told the driver will be about 20 more minutes. So ok - That's fine. 10.35pm we ring back as no food delivered still to then be told the delivery driver cannot bring our food he broke down apparently, then changed the words to had accident so can't deliver. OK. So I've waited 2 and a bit hours for food and your still not delivering. Asked for a refund to order elsewhere. They kept hanging up on the phone stating they couldn't refund us or cancel the order and that they would bring us food another day with free spring rolls. Jokes aside. When they finally answered again they decided to state they didn't keep hanging up the battery on the phone keeps dying. Then spoke to each other in their language to create a barrier and laughed. So we are now at 11.01pm no food. No refund. The shop closed at 10.50pm. So great stuff. No food tonight! That'll teach us. Having to go through emails and ringing mealsonline who provide these with their website to try and get a refund which in turn will then take roughly 5 days. Thanks a bunch china chef! I will make it my mission to state for everyone to see HIGHLY AVOID!!!! Not even the first time we have had issues as usually the driver goes 5 doors down trying to deliver to a different door and complete different house number. Then on another occasion food was over an hour late again so we then had to get it collected. Absolute nightmare of customer service. Disgusting behaviour from staff members laughing on the phone when it's orders coming in from people like us that pay your wages!!! Shame you have no option on this review for a no star! As giving them a 1 star is far too generous.
AVOID AT ALL COSTS - Shocking service, we waited 2+ hours for a delivery and nothing was delivered. When we called them they said the driver had a accident and that they had no driver. They refused to give us a refund but said they would give us a meal another day, how do I know that will even happen when they can't even fulfill the delivery on the same evening. I also rated 1star because that's the lowest score we can give this company.
Orderd food rang multiple times for them to say it's on the way my partner then rang and they said are order was cancelled what a joke
The munch boxes are a must and very tasty only thing was slightly late delivery but not that bad !
The food is great and we’ve been loyal customers for many months but last night my partner and I didn’t receive our food so we called up for the lady behind the counter to tell us that our food had been delivered to a 24 year old who was drunk and was having a party. We explained over the phone that we had not had the food delivered and that it must have been delivered to the wrong place. The delivery driver decided to call us back calling us liars and that he definitely delivered the food to the right place even though he couldn’t possibly have confirmed that over the phone. After arguing back and forth on the phone being called a liar almost 10 times, the lady behind the counter told us that the driver had worked for the company for many years and couldn’t have possibly made a mistake and that if we wanted new food we would have to collect as the driver would be returning. After arriving at their takeaway, the driver walked in and we asked him if he’d delivered the food to us but he said now, we showed him a picture of our door and he still claimed he delivered the food to that door and the women behind the counter were agreeing with him,!!!!!!!!! We didn’t want a refund, we wanted our food, what use would it be to us to get too helpings of food, 2 hours apart, it doesn’t make any sense. My partner and I had to try and prove to a room full of people that we were not LIARS. We have never had such a DISGUSTING EXPERIENCE. I don’t know how many time we were told that we were lying even though we told them to send the delivery driver to our house so we could prove that it was sent to the wrong house but the restaurant decided to continuously side with the delivery driver. I can say one thing is for sure….. I Will never spend a penny at this disgusting business ever again, the fact that we had to fight for our food which was delivered to someone else is unreal. Word of advice to this awful takeaway: YOUR WORKERS CAN MAKE MISTAKES, OWN UP TO THEM. DONT CALL YOUR CUSTOMERS LIARS DONT ARGUE WITH YOUR CUSTOMERS. I’ll be making sure to tell every one I know to avoid this place like the plague.
I don't often leave reviews. However I do when I think it's worth it. This Chinese is amazing. Its quite far from where I live so delivery takes longer but its well worth the wait. Tried many things from their menu now and every single one is perfect. Amazing Chinese
Shocking experience - Avoid! Ordered a meal, charged for it and despite chasing the order for almost 2 hours it never arrived. Phone number says "the number hasn't been recognised" and no response. Ignore the reviews, rip off and it probably won't turn up!
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China Chef map

Directions to China Chef with public transportation

Tyndale Street 20 meters
104
162
18
Fosse Road 90 meters
104
158
162
18
Hinckley Road 140 meters
104
Hinckley Road 140 meters
162
Narborough Road 140 meters
104
158
162
18

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