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Reviews, get directions and contact details for Chester Le Street Hospital

Chester Le Street Hospital
Address: Front St, Chester le Street DH3 3AT, UK
Phone: 0191 333 2333
State: County Durham
City: Chester le Street
Zip Code: DH3 3AT


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Reviews
Clean and tidy hospital, waiting times were short and the staff were very pleasant, free disable parking provided on site.
Very clean only downside is the restaurant is only open for limited times and the signs to the tea bar are still up so people look in the wrong direction. Because it doesn't exist anymore. The restaurant is hidden around behind the reception which isn't signposted.
Just sat in the waiting room waiting for my mam to have an x-ray. And the lady Dianne who works here is just a beautiful human being, listening to the way she talks to and helps every single patient. I wish everyone at the NHS had the same care for their patients as she does.
No parking, no parking in the overflow car park either, had to park at Argos. What a mess.nFollowed by the fact it's always worrying when the nurses taking your details say that the consultant I'm about to see is a bit of a scatterbrain..... Scatterbrains are no use in health care, maybe in the NHS it seems.
This review is not aimed at the doctors or nurses but at the reception staff who are about as useful as horse with one leg. I tried to get in touch with my wife’s specialist so that I could leave a message. I was put through to everyone but the correct person. Surely the reception staff should know how to contact the named person? There must be a staff list with the appropriate extension numbers or an internal messaging system? I know we have been through hard times with Covid but this is just pure incompetence with major training required or a refresh of the reception staff!
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