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Charley Chau Ltd

  1. Manchester
  2. Stretford Pet Store

Reviews, get directions and contact details for Charley Chau Ltd

Charley Chau Ltd
Address: Unit 16, Astra Rd, Astra Business Park, Guinness Road, Trafford Park, Stretford, Manchester M17 1SU, UK
Phone: 0161 848 8702
State: Greater Manchester
City: Manchester
Zip Code: M17 1SU

opening times

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
I've been a customer of Charley Chau for around 10 years now and have never been disappointed. I originally started with a snuggle bed, and now have both the ducky donut and the bliss bolster, all beds are exceptionally high quality, and all the beds I have had over the years are still in fantastic condition. When I started out as a dog owner, I used to buy cheaper beds, but they never lasted! I think the cost per wear of a Charley Chau over 10 years is now pretty small.
My ducky donut bed arrived yesterday, all I can say is WOW. The bed is so well made, really padded and excellent quality. I was apprehensive spending this much money on a dog bed, but I should not have worried, the bed is well worth the price paid, it is so squidgy and comes apart so all pieces can be washed. My whippet Woody was fast asleep in it within 10 mins of it arriving. I bought a large size, Woody is 14kg and he has plenty of room to stretch out, REALLY REALLY PLEASED WITH IT, need to save for another now as my other whippet wants to be in it all the time as well.
We purchased our large size bed a few months ago for our whippet that loves to burrow and be covered. He is an average sized whippet at 21". The design of the envelope is wrong - it is too short, to fully cover a dog once they are underneath, and there is limited room for the dog to move once under as the envelope becomes tight. Our dog will dig his bed before settling, so the faux fur has gone, leaving a thread bare base material. The bed has not worked for us, and as such does not offer good value for money at £135. Perhaps it works better with smaller dogs. 16/12 I have corrected the price.
These beds are superb quality made with premium materials, well worth the money! My two dachshunds have a velour snuggle sack each and they love them, they happily take themselves off to bed when we bring them upstairs. I love them too as they are super easy to clean, they look perfect when washed not out of shape or discoloured and the team at Charley Chau are always so helpful!
We recently purchased a Large Velour Snuggle Bed in Teal and could not be more thrilled with our Whippet pup's reaction to it, or more impressed with the service. We initially ordered the bed in Medium which was too small, and the Charley Chau team quickly helped us sort out the exchange making it as hassle-free as possible. Thank you so much to the CC team, so worth it! xx :
Very happy customer! My wife and I have bought numerous items from Charley Chau for our Whippets and have always been so pleased with the high quality designs and fab customer service. It's lovely to support such a flourishing small business. Snuggle beds are always a hit with our whippys and we're just heading back for another fleece blanket!
New to the 'World of Pets' getting a puppy shortly. We placed an order for some bits. Christine kindly advised us we didn't need an item and gave us some invaluable advice on what to do and refunded us. I'm sure we'll be back to spend the refund! Thank you for your honesty.
What an amazing company and product!! Our Italian Greyhound Lucca absolutely loves his snuggle bed and I couldn't be more positive about the customer service we received when we changed our mind over the colour at the last minute. Big thanks to Jenny and the team!! :
First order, they called to check something, arrived within a couple of days, lovely goods and free gift. Wrapped well with handwritten thank you note. Will definitely buy again, they are so lovely. Thank you Charley Chau
Yet to see the quality of goods but having spent £165 on a dog bed to be charged for delivery is taking piss in my opinion.
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