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Reviews, get directions and contact details for Cavens Arms

Cavens Arms

About


Any parties of 5 or more can book for meals.
Unfortunately we are unable to take bookings via FB.
For all bookings please phone 01387 252896

Address: 20 Buccleuch St, Dumfries DG1 2AH, UK
Phone: 01387 252896
State: Dumfries and Galloway
City: Dumfries
Zip Code: DG1 2AH

opening times

Monday: 11:00 AM – 11:00 PM
Tuesday: 11:00 AM – 11:00 PM
Wednesday: 11:00 AM – 12:00 AM
Thursday: 11:00 AM – 12:00 AM
Friday: 11:00 AM – 12:00 AM
Saturday: 11:00 AM – 12:00 AM
Sunday: 12:00 – 11:00 PM


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Reviews
After a 60-mile drivenMy partner and I always go for meals on a Saturday.nI have never in my life had such terrible and revolting food in my life. Prices are not reflected in the quality of food. The food was Farmfoods grade well worse . Greasy , frozen food . I couldn't eat out the main meal . Staff were embarrassed when they asked if our meal was okay . We told them it was absolutely horrendous . Microwave pre packed food. Rubber chicken . Sauce was horrible and had skin over it . Food was cremated . The starter was worse, a sharing plater for £19 that was dripping in oil. Prawns were rubber and tasted off . Sweet potato chips were disgusting. Dips were McDonalds rated .nI threw up on the way home . Hardly ate anything. Sent the food back. Waited 15 mins . No one came to our table with a resolve . Had to shout for a staff member . No resolution. We were refunded for the main meals.nPlace needs a complete overhaul in decoration . Furniture was awful and uncomfortable.nCarpets need replaced the smell was awful .nI would have been very interested to see what the kitchen was like . Going by food standards, environmental health should be called to inspect the whole establishment.nFamily run business and not one proper home made recipy. As we looked around, we could see people who were not happy with their meals. Poor in many areas all round in decor. Hygiene. Food standards. Place needed a good clean .I wouldn't have fed my dog what we got .nI would definitely recommend not going.nAs I said, I ate very little and threw up on the way home.nI don't understand why people have left good reviews, but the negative reviews are bang on .nThere are no family old style recipes. We ordered from the specials menu. Wasn't anything special at all . Prices are ridiculous for what's produced and served .nNo manager came to speak with us . Of which is highly unprofessional.nWasn't impressed at the customer service. The girls on the floor were very nice and attentive. Wasted working in this establishment.nThe waiter that took our food away couldn't even look at us . We were not rude . We told them politely the food was awful . Explained why . As we have experience in hospitality many years.nWe don't understand why people have left good feedback, but look further, there are many negative reviews.nWhen we have our date night, we visit many restaurants. Don't mind prices at all if it's reflected in the quality of food and service.nNot one supervisor or manager came to talk to us.Which is shocking .nnLocals seemed to be enjoying themselves at the bar area. But the restaurant didn't have any atmosphere. Very dull and depressing .nnAll the food is pre -made boil in the bag microwave.nApart from the steaks, even they looked terrible poor cheap quality .
Yet another amazing meal. Every single surface in this place is spotlessly clean. Food was outstanding, portions are massive. Best place to eat out in Dumfries. And they don't allow anyone under 14 which makes the whole experience even better - no screaming kids!
Went for the first time with my partner as my boss highly reccomended it, and so not disappointed! I had a steak and it was absolutely to die for, cooked to perfection and a sauce that was so good its unreal, honestly can't wait to go again and desperately want to try the fries and steak combo, as it looked amazing on my friends plate at our Christmas party, highly reccomend this place. Thank you.
I would say booking is a must. We had a party of 9. If we did not book, we would not have got in. Great atmosphere in here for a Sunday tea time. The tables were full. The food was very good, and gluten-free options were available. I had the fillet of pork and creamy whiskey sauce with chunky chips and veg off the Christmas menu. Very delicious. And to top it off gluten-free Christmas pudding with ice cream. Service was good and staff were very friendly and helpful. Good place to go for food.
You won't leave hungry from here. Freshly made cooked food. Good traditional Scottish food, great selection for all appetites.nnThey have a great selection of traditional beers too with a beer menu.nnThis was the fouth visit to Cavens Arms an i hope many more.nnIf you've not been and are in Dumfries its a must go to
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