Castle Pharmacy

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"We are a independent family run pharmacy based in weoley castle birmingham."

Address: 118-120 Weoley Castle Square Weoley Castle , Birmingham B29 5PT, XWM, GB

Phone: 0121 477 7756

State: XWM

City: Birmingham

Zip Code: B29 5PT

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Reviews

worst chemist ever! do not reccomend getting anything from here as they will lie to you and tell you its not there eventhough the gp has directly sent a prescription to them. most unsympathetic people I've met, wouldnt care if u were dying on the floor.

Since 2014 My 18 yesr old daughter who has asthma has her inhaler prescription sent to this chemist on regular basis, however today 28th October 2022 wen she attended the chemist to pick up her prescription which was sent on 25th October, she was served by two of the most unhelpful unpleasant individuals who should be totally appaled by the way they treated her, I understand if her prescription was not there but to be told at 17.10pm that If she needed her medication so urgently she should have come earlier is disgusting! They refused to give her an inhaler & demanded she paid for 1 even though they are aware she's a student in full time education exempt from prescription charges! & for some1 who regularly has the same medication sent to this chemist is beyond my understanding how they refused to assist her, infact these two appaling individuals made the situation so bad that my daughter had a pannick attack & almost passed out by making her so upset. The gentleman locked the shop at 17.25pm, & keptvtelling my daughter to get out the shop, & its not his problem that he cant assist her, & if she needs it that bad call an ambulance, as he needs to go home! I am currently abroad & i asked to speak to them on the phone & they refused to come on the phone & instead I heard them laugh at my daughter! I will not let this matter go unexplained & I will be making a formal complaint to the relevant organisation. No compassion at all, rude person surely this matter could have been dealt with in a more understanding & pleasant matter, but this individual pharmacist thought it was very amusing to see some1 have a pannick attack! I will be making a formal complaint to General Pharmaceutical Council & I hope there is cctv proof of this incident!!

Very friendly and helpful staff, and that has always been the case for the decades I have used them.

In store is okay and they are helpful polite approachable and know the details. They have good working relationship with local GP's. They process prescriptions and sort the medications. They send reminders and also to collect orders.  The App is appauling. In store experience is good.

i think this probably one the loveliest pharmacies i've been to. all the staff are so kind i got my medication so quick!

I have had consistently good service from this pharmacy and on several occasions have had good and helpful advice from the pharmacists.

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Reviews, get directions and contact details for Castle Pharmacy

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