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Cannon House Restaurant

  1. Isle of Bute
  2. Rothesay Food

Reviews, get directions and contact details for Cannon House Restaurant

Address: 5 Battery Pl, Rothesay, Isle of Bute PA20 9DP, UK
Phone: 01700 502819
State: Argyll and Bute
City: Isle of Bute
Zip Code: PA20 9DP

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related searches: Cannon House London, Canon House, Glenburn Hotel Isle of Bute, Rothesay hotels
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Reviews
Nice stay at Cannon House Hotel, very quiet with a nice comfortable room. Great service from Dawn and just 2 minutes from the ferry. Walkability: 2 minute walk from the ferry.
The location and views were stunning but they were not the best part of our stay. The outstanding customer service from Dawn and her wonderful team made our stay in the Cannon House Hotel something we will never forget. I made an error with our booking, which Dawn sorted with efficiency, patience and kindness. It was my Mum and Dad's 70th birthday and she got them a wee card and made their stay really special with a whole host of really lovely, thoughtful wee touches. Nothing was too much trouble. I cannot recommend the Cannon House Hotel highly enough. Every single member of staff was wonderful and they all made us feel very welcome. The breakfasts were incredible and I can say hand on heart that the customer service was the best I have ever experienced. Dawn, you are an absolute angel and I will never forget what you did for my family to help us make really wonderful memories. Thank you so much.
Sea view hotel. Rooms large. Bed comfortable. Nice cotton linen. Stairs and corridor decor a bit tired. Lovely private garden to rear. WiFi wasn't working but hosts were responsive and intend to fix it. Very kind to dogs extra sausage for breakfastRooms: 5/5
Absolutely stunning views from the room. The hostess was really friendly and lovely. Then up to the room, wow is all that can be said from the comfy bed to the view out the window. Just come and stay there and try out the breakfast......delicious. 5
Stayed here 3 times over the year from lockdown to now. The first 2 times were great experience, we had rooms facing the sea twice and a back garden facing room once. The rooms were good and clean, heaters in room and good shower. The hotel’s location, warm service, lovely back garden and yummy breakfast actually keep bringing us back to this hotel however after 6 months when we returned this time, the standard has dropped and the hotel staff has also changed, service was poor and rude at breakfast, food was not as good and the back garden poorly maintained and abandoned. Having said that Rachel was very lovely as we have arrived early, Rachel saw us at the front gate and jumped out from her car and let us check in early which was so nice of her. The fat blonde hair short lady at breakfast was abrupt, rude and has zero customer service attitude. We were totally ignored at breakfast table and there were only 1 other table at that time, after 15 awkward mins my partner went up to check if she was aware that we were there for breakfast, she ‘ordered’ loudly to return to his table and that she will be with us. And it didn’t happen, she went back to the kitchen hole. During check in Rachel told us that due to low occupancy rate we were allowed to have late check out, on the day while we were getting ready to check out slowly at around 11.20am there was a loud banging on our door and questioned us why we were still in the room! Yes it was that fat blonde short rude lassie again! It was such a poor and sour experience this time. No, I will not return to this hotel if any guest is to be treated this way. Remember there are many nice, lovely and friendly hotels available just doors away!! I really hope the owner look into this before losing more customers who just want to have a good time in this lovely island. Photos were taken a year ago! The garden is not the same and looking abandoned with missing tables and chairs and over grown grass and the beautiful giant plants are gone. The front door was broken, we can go out but can’t come back in and had to use back entrance to enter the building!
Ideal b&b, spotlessly clean, staff friendly, good full Scottish breakfast. Our room had lovely bay view. Decor old fashioned but clean and tidy. Thanks, we would stay again.
No reception or instructions on how to check in. Had to search for a phone number. Room was tired and the carpet was filthy. There was a strong smell of smoking coming from downstairs which went on all night and despite reporting this to the owner on the phone. There's no staff about until breakfast. The waitress was eager to please and the breakfast was ok, especially the coffee. For £99 I would expect a better experience.
Lovely room for two, clean, spacious. Breakfast was great, no buffet rubbish, cooked to order. Dawn was great, lovely women. Can't wait to return. Thanks for a great stay.Rooms: 5/5
Fantastic location. Excellent breakfast. Staff very friendly and helpful. I would recommend staying here we hope to do so again.Rooms: 4/5
Room had broken window, when I called to ask if it could be fixed, all that was done was lots of towels were stuffed in window! It was so cold through night as couldn’t close it. Tried putting heating on but it goes off during night. They did at least allow us to move rooms when I complained but no offer of any compensation for terrible first night was made. This room also had a broken door handle in bathroom that fell off every time you tried to close it, broken chair and the bed was most uncomfortable bed we’ve ever slept in. The second room was much better and had lovely sea view. But we were there for three nights and the room wasn’t cleaned which meant we had piles of rubbish - there was only a tiny bin in the bathroom. There is no reception area and no one around- you have to call a number to be given a code to get in! Extremely over priced for state of room and no way is it three star! Shabby decor in need of Re decorating. It should be two at the very most!
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