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Bromley Common Post Office

  1. Bromley
  2. Bromley Post Office

Reviews, get directions and contact details for Bromley Common Post Office

"With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities."
Address: Bromley BR2 8NQ, UK
State: Greater London
City: Bromley
Zip Code: BR2 8NQ

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Reviews
I have purchased a Post Office 2kg sized box for posing internationally, which is a fantastic deal for postage at a fixed rate of £25. My parcel weighed 2.1kg and the lady behind the counter just sold another international postage option to me at £65!! I asked if I can remove some items out so that the box is under 2kg limit to save money. That's £40 difference for the sake of 0.1kg. I know it is the customer's responsibility to ensure the parcel is not over the limit before coming to the Post Office, but I just found this overall service a bit unfriendly. Not sure if it is because of my action to remove things, or the lady is having a really bad day, but she had also typed the address wrong: she read "&" as "8" and made another error with her typing on the address I used capital letters for the address... Again, I know it is the customer's responsibility to check the details are correct, but I am human and I was in a hurry, sod's law this only happens when you are in a rush eh? I am just sadden by the lack of customer service to "double check" information with the customer, when these details are crucial for ensuring the parcel will reach to the destination safely. I have tried searching online of how to correct the address online, but I can't rectify this. All I can do is pray that my parcel will arrive on time and not be returned to the UK... Word of advice: just check everything at this Post Office, despite there is a queue behind you! UPDATE on tracking service: the parcel is now on its way back to the UK as they cannot identify the address. GREAT. GBP 25 for the presents to go on holiday! I am surprised they didn't read the hand-written address. This is really upsetting and very disappointing.
Unpleasant staff. I’m forced to use a different office….
Fantastic staff! Despite the fact I always come in late, they invariably work at lightening speed to get my mail sent off just in time before the collection. I couldn't ask for better service. The staff are always friendly and knowledgeable and offer a very professional service! Thank-you.
Loyal, helpful and experienced staff
I was served by an old lady who clearly needs to retire. She couldn’t read the package and labelled it to the return address even though it clearly stated ‘sender’. I told her twice to do recorded delivery and she did signed for only, so she had to do it again. She even had the audacity to huff. If she doesn’t like her job, she should quit.
Always very helpful people. There is nowhere else that provides the Service that these people do. Passports, licencing, road tax etc. People who complain about a little 'huff' should go into Bromley and spend an hour of their lives queuing in W H Smith. Not a nice experience. Credit where credit is due.
I was served today by a very unpleasant lady. She definitely needs some costumer care skills improvement.
Helpful friendly service. Unlike the overcharging and surly service of some other local post offices!
Not my nearest Post Office but the one I use all the time. Nice staff who know their stuff.
I find the two gentlemen that work in the post office are so helpful and so friendly they go out there way to help me all the time thanks lads
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