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Reviews, get directions and contact details for Bristol Street Accident Repair Centre

"Bristol Street Motors Vauxhall Sunderland is an authorised Vauxhall dealer, which is part of the Bristol Street Motors group. Home to a friendly professional team of individuals. New and approved used car sales, motability, service and parts. We're located on Alexandra Avenue, easily accessible from Sunderland, Cleadon, Boldon, Colliery, East Boldon, Washington, South Shields, Seaham, Houghton Le Spring, Murton, Jarrow, Hebburn and Easington."
Address: Hendon Rd, Sunderland SR1 2LS, UK
State: Tyne and Wear
City: Sunderland
Zip Code: SR1 2LS

opening times

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
Collected my car from Bristol Street today. I was very impressed with Stewart Gray who looked after me from my first visit where I placed my order right through to today when I collected. I had spoken with Stewart a few time via telephone where he had rang me to keep me updated on my order. I couldn't be more happy thank you Stewart 10/10 from me fabulous highly recommended
Mark dealt with us he was amazing! He explained everything in detail, and he went out his way to accommodate to our needs.! Would 100% recommend. By far the best in the building!!! TEAM MARK!! Update - The car they sold us. Had a embedded deep scratch that was covered up and revealed itself once the car had been washed. Disgusting and dishonest, i would not recommend anybody using MARK, or this dealership.
I bought a brand new Astra in 2020, had issues with the clutch less than 8k in miles at this point and the car had to be towed back from London after breaking down on the motorway which endangered my kids. They had the car for over 9 weeks waiting for a part to fix said clutch and now less than 7 months later the clutch has gone again. They are unable to complete a diagnostic until 2 weeks from now, slowing running down the warranty. They clearly don’t care about the customer once you have taken the car from the forecourt. I do not recommend going to this branch and I’m appalled by their level of customer service.
Walked into the dealer a few days ago not really knowing what I wanted but with the help of Kieran and the team I walked out with exactly what I needed! Can’t recommend enough; fantastic service from start to finish, keeping in touch throughout the process and always being professional! If you’re looking for something new but not sure what it is yet, get yourself along to Bristol Street Sunderland, you won’t regret it!
Brought a car from here today. Staff have been incredible from the time I stepped foot on the forecourt Adelle was my sales rep and she really took care of me and my family , she ensured we found the right deal and car to suit me personally , she bent over backwards from the get go I was advised approx 6 month wait for my car but less that 2 weeks and I’m in my car driving away ! Couldn’t be any more happier and will 100% be returning and recommending to friends and family
Fantastic service yet again from Bristol Street Sunderland. Bought many cars from this branch in the past always received excellent service. Big thanks to Geoff for sorting my new car. Fantastic sales Executive went truly above and beyond. Thanks again !
I bought my first Vauxhall, a Vauxhall Adam Energised, in 2019 from the late Garry Morris, who was a true gentleman, took great care of me and my mam and sold me a better car than I was initially looking to buy. Earlier this year, my Adam was written off, and I recently purchased my second Vauxhall, a Vauxhall Corsa Elite Nav Premium, from Cath, who is an absolute legend and has gone above and beyond to ensure I had the car that I wanted. My purchases have been smooth, professional and straightforward. Thank you so much, Bristol Street Motors Vauxhall Sunderland; you have gained a customer for life. I will recommend you to all my friends and family who are looking to buy their next car.
Went to Bristol Street motors sunderland to look at buying my first car Catherine Warren was great and helped me with any questions I had and gave me information on different cars. Purchased my first car and will be definitely using Bristol Street in the future
Useless with big work vans. Send the vehicle in for door issues, woman on the phone says Bristol street motors can fix this. Van was booked in 2 weeks prior to dropping it off was aware it had no door handle - van goes in garage, I receive a call.. ‘we don’t deal with these types of issues’ I don’t have time to be dropping my van off 25 miles away from home to be told the problem it’s in for is unfixable. I should of been notified about this before wasting my time. Same issue different garage!
We recently bought a Corsa Sri Premium from here with 1st class service from Michael and Verity. Excellent customer service from start to finish. Thank you!
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