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Brighton & Hove City Council, Customer Service Centre

  1. Brighton
  2. Hove Local Government Office
  3. Tisbury Local Government Office

Reviews, get directions and contact details for Brighton & Hove City Council, Customer Service Centre

Brighton & Hove City Council, Customer Service Centre
Address: Bartholomew House, Bartholomew Square, Brighton BN1 1JE, UK
Phone: 01273 290000
State: The City of Brighton and Hove
City: Brighton
Zip Code: BN1 1JE

opening times

Monday: 9:00 AM – 4:30 PM
Tuesday: 9:00 AM – 4:30 PM
Wednesday: 9:00 AM – 4:30 PM
Thursday: 9:00 AM – 4:30 PM
Friday: 9:00 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

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Reviews
Tried to get through on the customer service line at 14:30 on Friday the 14th of July to talk to somebody about having a proof of address sent to me. The first time I got through the lady on the phone said "switchboard". Bemused with this strange form of greeting I started to explain the reason for my calling to which she again replied "switchboard" and hung up the phone. I decided to call again, there was a longer wait this time, eventually the same lady picked up the phone, speaking slower this time she offered a more humane greeting of "Hello". I confronted her with the information that she had just hung up the phone on me to which I was awarded with swift denial. Undeterred I again explained the reason for my call to which she replied "you need to speak to the council tax department, let me put you through to them". I was put through to the electoral roll department with an automated voice giving me further instructions to apply online! I hung up the phone in frustration, I will try again later when someone with a bit more common decency and brain capacity is manning the phone.
8 years ago (14-07-2017)
Modern and spacious facilities, not exactly something to write home about. At least they try and make the experience of queuing up relatively pain free and simple. Could do with more reception staff.
9 years ago (09-06-2016)
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