Boots Pharmacy

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Address: 693 Great Western Rd, Glasgow G12 8RA, UK

Phone: 0141 339 0012

Website

State: Glasgow City

City: Glasgow

Zip Code: G12 8RA

opening times

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: Closed

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Reviews

I had a good experience with this pharmacy for about a year. They had a wider range of stock than other local pharmacies BUT...

This place has gone downhill fast in the last couple of months. They have repeatedly made mistakes on my repeat prescription and it's always everyone's fault but theirs. I did some digging and things they told me my Doctor was saying were far from a fair representation of the truth. On top of that, they would make absurd claims like "you've never ordered that" when I had, twice, from them. I had the stickered prescriptions to prove it.

They do not even apologise when they make a mistake. Instead, they double down on finding ways to blame you. 

If you have vital medication you cannot miss, I strongly advise you go to a different pharmacy as they will frequently put your life at risk.

 9 years ago (24-01-2018)

In urgent need of remedial customer service training.  My mother is in the advanced stages of her motor neurone disease and she has a small mini dachshund, who I cannot leave at home with her due to her barking when nurses and doctors come. I went to this store and called them to explain I had the small dog and could not leave her (lots of drugs addicts hang around here unsurprisingly) outside. I did get my medication, but that was followed up with a wagging finger and lecture about this being a "one off" and that I should not bother bringing the dog next time. I didn't even finish explaining the circumstances of why I had to bring the dog before the staff member turned her back, uttering "fair enough".

 9 years ago (18-09-2017)

Been using this branch for a couple of years now. 90% of the time they have been great. I won't bore you with the 10% details, too many moans in the world, too easy to complain rather than commend. Keep up the good work.

 12 years ago (05-08-2014)

Terrible. Asked pharmacist if someone could bring my prescriptionto the door as I had a dog and they have a no dog policy. He refused. 
Terrible customer service. Avoid.

 12 years ago (09-07-2014)

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Reviews, get directions and contact details for Boots Pharmacy

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