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Boots

  1. Ryton
  2. Ryton Store
  3. Ryton Clothing Store

Reviews, get directions and contact details for Boots

Address: 2 Dean Terrace, Ryton NE40 3HQ, UK
Phone: 0191 413 2130
State: Tyne and Wear
City: Ryton
Zip Code: NE40 3HQ

opening times

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

Update Info

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Reviews
If I could give this place 0 stars I would.nToday I went to pick up my step-dad’s prescription when I was told that it was not at the store. I had called his doctors on the Thursday It’s now Monday to make sure that It was going to be there for me to collect, the woman in the shop couldn’t have been anymore unhelpful and ushered me out of the shop. I then rang again on the Monday and confirmed the order. I went back to the shop and on the phone with my mam and when I went outside to tell her that the woman behind the counter was screaming at me because I the prescription was still not there. I walked back in and the woman shouted at me yet again saying I was being rude and I had no need to phone my mam telling her that I was screamed at. Yet again I am home with no prescription. WORSE PLACE EVER.
The staff are very helpful in my experience. I do get the impression they're 'short staffed' on occasions as getting through on the phone is often a challenge but generally the staff are very efficient, friendly and often go 'above and beyond'. Highly recommended.
Boots Ryton has been absolutely brilliant with my daughters prescriptions in the past, but recently they went above and beyond. I was about to run out of her regular medication and the doctors were supposed to be doing an emergency script for her, this took me ringing 3 days on a row before the weekend to chase and they still had not sent it. Boots Ryton were brilliant at communicating with me, happy to order the specific dose bottle in advance, and try to speed the process up however they could. If it was not for boots Ryton I would not have had my daughters medication in time for the bottle running out before weekend, I’m very grateful!!
Great and fast service. Due to recent changes in pharmacies the area they have adapted well to the demand and always have my prescription ready quickly and are always willing to give me advice when needed. Very helpful group of girls!!!
Horrendous service , messed me about with my 10 year old daughters medication for severe dehydration for 2 days saying it would be there at a certain time then wouldn't be ! Then failed to send prescription to another chemist as requested by doctor . Ended up buying the medication myself . This could have a serious Impact on her recovery of a secondary infection caused by covid . Not the first time, every time I put a prescription in they never have everything. Got no apology either when I rang up to see what was going on. You would think with the amount of staff they have there they could give a better service . Won't be using ryton chemist again and will deter anyone else from doing so !
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