Birchington Brides

Reviews, get directions and contact details for Birchington Brides

Address: 78 St. Mildreds Rd, Westgate-on-Sea CT8 8RF, UK

Phone: 01843 833458

Website

State: Kent

City: Westgate-on-Sea

Zip Code: CT8 8RF

opening times

Monday: 10:00 AM – 4:00 PM
Tuesday: 10:00 AM – 4:00 PM
Wednesday: Closed
Thursday: 10:00 AM – 4:00 PM
Friday: 10:00 AM – 4:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: Closed

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Reviews

The worst customer experience ever. I was living in Europe at the time and travelled in for my appointment. When I arrived, I was slightly put off that I was practically brushed off by the owner who didn't seem to know that I was supposed to see her and was assigned a junior attendant. The orders were eventually placed and as I was reviewing the codes for pictures featured on the website, I was concerned that the colour of my husband's morning suit didn't seem to match what we had seen in the store earlier on. I simply couldn't believe the email response I got from the owner when I asked about it for reassurance. I was rudely asked to take my business elsewhere. It wasn't the kind of experience any human being, age or race included, deserves. I am thankful that I found another bridal boutique in Ramsgate that put this one to absolute shame.

 7 years ago (19-12-2017)

Lovely people to help you decide your dress and extremely lovely dresses

 7 years ago (01-04-2018)

Absolutely amazing the owner fran helped me find my dream dress and Chloe went out of her way to make us all feel so welcome and couldn't have done anymore to help also the seamstresses done a absolutely amazing job with our alterations.

 8 years ago (11-07-2017)

Polite, friendly and efficient service.

 7 years ago (10-02-2018)

My experience with Birchington brides was a mixed one. The owner is absolutely lovely and bends over backwards for you. However some of the staff do not care as much. Most of our suits were wrong and bits weren't ordered. They did fix these though. However the alterations side is horrendous. I had two adult bridesmaid whose dresses were altered. One was also pregnant.my baby girl also needed her dress altered. The girls only got one fitting - to be measured and weren't asked to come back in. And on the day all three dresses were still miles too big.  My little one also had a flower and sash added, which came unstitched during the wedding. Owner dealt with our complaints and gave the seamstress my number. She blamed everyone else for the mistakes. My little girl must have pulled her sash off ( which I know she didn't as I watched her all day, she's 1) and said that she did the sash out of the goodness of her own heart and didn't charge. Which meant she charged me £35 to pull her dress in an inch under the arms!! Seamstress was the worst mistake. Salon itself had its flaws but problems and complaints were dealt with.

 8 years ago (06-09-2016)

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Reviews, get directions and contact details for Birchington Brides

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