Big Yellow Self Storage Brighton

The price was over double what they said on the phone and they wont let you open an account unless youre there with all your stuff. Some of the staff are really nice. One guy there, short black hair at the time. Avoid him. A rude, arrogant, jobs worth. One time he refused to tell me the place was closing in five minutes when I asked him when the place would close and then I got a fine for being after hours. Every person I saw talk to him he was rude to and they came away irritated and unhelped. The music pipped through the building is infuriating and I could barely tolerate being there for too long. It is handy as it is not too far from town but that is the only reason I would use it again. I hope I dont use it again. I do hate the place.
2 7 years ago (11-04-2018)

Stored my stock here for 5 months. Staff are borderline competent and kept getting deliveries wrong. Some were incredibly arrogant, rude and even dishonest requiring an education in customer service. Plenty of other self storage to choose from in Brighton. Avoid this one at all cost.
1 7 years ago (27-02-2018)

I use the Big Yellow storage Brighton on a commercial basis for my business. I am overwhelmed by the professional service that they constantly deliver. The parcel collection service is worth its wait in gold to me. I work on the road and I now no longer have to wait in for my deliveries: meaning that I can get on with my work, knowing that my parcels will be received and held in a safe place for me. All the staff are very professional and friendly and staff moral is great. I would completely recommend the Big Yellow from a commercial point of view. Having the Big Yellow to store my business has made my home a home again and I can switch off from work when I go home which has been invaluable to me.
5 7 years ago (15-08-2017)

Really impressed with the service here. Staff were super friendly and helpful. Very happy.
5 7 years ago (13-12-2017)

Karen - usually from Balham was visiting the Brighton branch, she was so kind and especially helpful during a stressful time for me.
5 7 years ago (06-04-2018)