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Reviews, get directions and contact details for Best Western Heath Court Hotel

Best Western Heath Court Hotel

About

BEST WESTERN Heath Court Hotel

Story

Fantastic accommodation awaits you at the Heath Court Hotel whether it's one of our single rooms or one of our superb luxury suites. All of them offer the comforts of home including DVD players in every room.

Perfectly placed to explore beautiful Cambridge or historic Bury St Edmunds, and only 30 miles from Stansted Airport, this Suffolk hotel is the ideal venue for both business and leisure guests when visiting Newmarket.

Address: Moulton Rd, Newmarket CB8 8DY, UK
Phone: 01638 667171
moc.letohtruochtaeh@trebor
State: Suffolk
City: Newmarket
Zip Code: CB8 8DY

opening times

Monday: 7:00 AM – 11:00 PM
Tuesday: 7:00 AM – 11:00 PM
Wednesday: 7:00 AM – 11:00 PM
Thursday: 7:00 AM – 11:00 PM
Friday: 7:00 AM – 11:00 PM
Saturday: 8:00 AM – 10:30 PM
Sunday: 8:00 AM – 10:30 PM

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Reviews
Shocking would probably be the best way to sum up my stay here…. I paid for a supposedly better room than a friend, as I opted for a room that didn’t have an internal view of a corridor…. Imagine my disappointment at paying nearly double the rate, and upon visiting my friend’s room saw that his was nearly three times the size of mine….! I’m not sure how the hotel operates their policy – it seems the more you pay the less you get and the worse you get treated. Upon checking out I wasn’t asked if everything was OK with my stay (I would have thought this question is reasonably standard practice in any service industry), so I offered my opinion on the issue of cost vs room received and wasn’t really offered a suitable explanation by Louise the Duty Manager, she didn’t even say sorry! When Robert the Manager phoned me to follow up on the complaint the explanation wasn’t sufficient, he mentioned something about Best Western Rewards being the reason for my friend getting a room 3 times the size of mine, but couldn’t explain why he had booked the cheapest room possible yet ended up in a room better than mine. He didn’t seem at all interested in offering any sort of solution – he had a very much couldn’t care less attitude. The bar wasn’t too badly priced however both the beer and spirits were incredibly watered down so I wouldn’t bother drinking there if you do have to stay. Breakfast was rather tasty however vegetarian options were lacking and a couple of sausages took about 20 minutes to arrive. Overall, if you have to stay here my best advice is book the cheapest possible room and you’ll probably end up in a suite, anything else is money wasted!
7 years ago (28-11-2017)
Fantastic staff make this hotel what it is. Perfect food non industrial tasting food. Friendly service, reasonably priced. Roast dinner is awsome. This hotel is worth 6 stars
7 years ago (28-02-2018)
Although I haven't stayed there I have dined there many times and find the food and the service excellent
7 years ago (25-02-2018)
Had Christmas Day lunch, excellent service and food. Also spent our 4th New Year's Eve with great friends another great night. Food, service and disco great and excellent room. Thanks to all once again.
7 years ago (10-01-2018)
Lovely hotel but a bit pricey
7 years ago (25-03-2018)
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