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Ben Charles Durham Financial Services

  1. Durham
  2. Durham Finance

Reviews, get directions and contact details for Ben Charles Durham Financial Services

Address: Ben Charles Durham Financial Services, 96 Claypath, Durham DH1 1RG, UK
Phone: 0191 383 0011
State: County Durham
City: Durham
Zip Code: DH1 1RG

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 3:30 PM
Sunday: Closed

Update Info
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Reviews
Excellent service! When you don't know a lot about mortgages it's hard to find a good advisor who will put your needs first rather than the needs of the company. Rachael Leonard made this whole process so easy. The communication throughout kept me informed at every step and all actions were followed up in an instant. Extremely professional yet still made me feel completely at ease with such a friendly approach. Thank you so much for all your help and support we are extremely grateful. 100% recommend.
7 years ago (11-04-2018)
So glad to have Rachael Leonard dealing with my mortgage. Rachael is super friendly and very efficient. Gets things done and makes things happen very quickly. Above all, though, her knowledge of all things mortgage-related is very comprehensive indeed. She knows exactly what kind of mortgage you'll need for your particular situation, which mortgage provider is likely to approve your application, what kind of documentation you need to provide, everything. This is the only free service of its kind in Durham and it is absolutely five star. The rest of the team at Ben Charles are great, too. A real pleasure to deal with. Thanks!
7 years ago (12-03-2018)
I was a first time buyer, so more than apprehensive. I approached Rachael at Ben Charles. Rachael was very friendly and immediately put my mind at ease, reassuring me that all would be fine. Rachael was easy to contact, and always returned calls. I can honestly say nothing was too much trouble for her. I was more than happy with my Mortgage deal I received. Big thank you xx
7 years ago (13-04-2018)
My wife and I have benefited from the professional financial services Rachael offers within Ben Charles agency over the past eight years. In that time she has arranged 3 mortgages and several remortgages for us. In each instance we have enjoyed full confidence in her ability and willingness to present options best suited to our needs. Rachael always carefully explains each option and then takes the necessary steps to ensure smooth completion. We have complete confidence in Rachael's personable and professional approach in the financial services she offers and would not consider going anywhere else.
7 years ago (03-04-2018)
I have used Ben Charles Financial Services for around ten years. They coordinated my first house loan and I have remained with them ever since. Rachael Leonard manages our accounts. She gave me clear and helpful advice when I remortgaged (twice) and answered all my questions. She was especially good at providing a number of financial options and I always felt that she had my best interests in mind. She even helped me sort out several issues with my home insurance company long after we had bought the package - something which went far beyond the kind of service offered by other financial offices. Whenever I visited the staff were friendly and ready provide cup of tea.
7 years ago (28-02-2018)
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