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Reviews, get directions and contact details for Bedford House Dental Practice

Bedford House Dental Practice
Address: 98 High St, Bedford MK40 1NN, UK
Phone: 01234 351413
State: Bedford
City: Bedford
Zip Code: MK40 1NN

opening times

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 8:00 PM
Sunday: 8:00 AM – 8:00 PM


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Reviews
Made a call this morning for an emergency appointment and the receptionist could not of been more welcoming and helpful. Upon arriving I was greeted by the receptionist and dentist who were both very welcoming and helpful. Once in the room the dentist and his helper were both very helpful and made me feel so comfortable my nerves slowly vanished. I cannot fault the dentist one bit can't way to go back for my check up for more helpful advice.
7 years ago (29-04-2018)
My family registered with this practice in 2016, recently after they opened. They were absolutely amazing in every-way. As they grow their customer base and their business, their quality have deteriorated so badly. The normal now is a rude reception staff experience, careless and close to useless dentists, and you struggle to get an appointment. The worst thing that is almost always happening now, that they cancel your booked and confirmed appointments when it is close to date. Giving you endless excuses, like sorry the doctor will be on vacation, sorry the system gave you an appointment by mistake, or sorry we are overloaded. While actually accepting to take you if you are happy to pay the Urgent Appointment extra fee, we originally thought it is a coincidence, but as it happens several times with both our kids and my wife, we now think it is obviously intentional to get more money out of your pocket. Very disappointing.
7 years ago (05-06-2018)
Emergency appointment with toothache and infection, got antibiotics but found the dentist very cold and unhelpful. Then made a further appointment after course of antibiotics and saw Sara who was amazing. After having been scared of the dentist for years, and thus the rotten tooth for having not been for so long, she has restored by faith in being treated kindly, and considerately and not causing me unnecessary pain ... I'm going back again this Friday!
7 years ago (23-05-2018)
Firstly, the dentist was nice, very informative and helpful. However the receptionist was the rudest person I have ever come across. Not only was she extremely rude to me, but she was so rude to the lady before me! The lady was confused about her appointment as she was just going in for a check up but the receptionist said that there is a £40 charge when the check up was only meant to be £20. So the lady was quite confused and said she wanted to double check that and the receptionist kept telling her to sit down in a rude manner, rolling her eyes and demanding her to move. It was then my turn and she did the same thing to me. I felt intimidated as it was my first time at the dentist and she made my experience very uncomfortable. I have also heard from multiple people that they have experienced the same sort of behaviour from her, but I thought I would give this dental surgery a chance! HOWEVER....If you can tolerate someone with minimum brain cells and an attitude of a 13 year old girl going through her first period then by all means go to this dental surgery, because as I said the dentist that examined me was lovely.
7 years ago (09-02-2018)
I called today out of desperation with a tooth which was giving me 10 out of 10 pain. My personal dentist had moved practice and I had no dentist. As a result I called these people and sorted me out with y problem straight away. The lady dentist who worked on my tooth, I highly recommend. Superb service. Thanks guys. Would recommend to anyone.
7 years ago (21-02-2018)
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